Latest News
AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
ACI World Releases New Guide To Digital Transformation
The Airports Council International (ACI) World has released a new guide outlining best practices for airports to embrace digital infrastructure as a means of improving their commercial offering. The Airport Commercial Digital Transformation Best Practices...
JFK NTO Announces New Leadership
John F. Kennedy International Airport (JFK)’s New Terminal One (NTO) has appointed a new executive vice president and a new chief legal officer to its executive team. Lisa Studness Reifer will serve as NTO’s executive vice president and chief commercial and strategy...
Atmosphere TV has become the largest streaming provider in airports in partnership with Tailwind Concessions, Delaware North, and Areas USA
AUSTIN, TX – October 2024 - Atmosphere TV, the leading streaming platform for businesses, announced a few of their latest airport partners, making the company the largest streaming service at US airports. Now servicing hundreds of concessionaires in 100+ airports...
ATL Launches Small Business Program
Hartsfield-Jackson Atlanta International Airport (ATL) has announced a new small business development program, the ATL Concessions Small Business Academy, which will engage operators interested in entering the ATL market on topics such as navigating the City of...
Barista Bot Opens At DEN
Passengers looking to fuel up at Denver International Airport (DEN) now have a high-tech barista at their service, as the airport opens a locally owned and operated automated Barista Bot. Located near gate C48 in front of Smashburger and open 24/7, the fully automated...
WH Smith North America Opens New SLC Stores
WH Smith North America has launched three new retail concepts in Salt Lake City International Airport (SLC)’s Concourse B. The concessionaire has opened Travel+Right, a health and wellness-focused market (in partnership with brand owner and operator Airport Retail...
OTG Unveils New LGA Concessions
OTG Concessions Management has opened five new concepts in LaGuardia Airport (LGA)’s Terminal C. The Delta terminal’s dining landscape now include Calista Taverna, a modern Mediterranean restaurant with an open kitchen serving Greek fare like Souvlaki, grape leaves...
PANYNJ Board Of Commissioners Approves EWR Vision Plan Funding
The Port Authority of New York and New Jersey (PANYNJ) Board of Commissioners has approved additional funding for the Newark Liberty International Airport (EWR) EWR Vision Plan project. The PANYNJ will now allocate $55 million toward redeveloping EWR’s Terminal B as...
FAA Awards Nearly $1B In Infrastructure Funding
The Federal Aviation Administration (FAA) has awarded $970 million to 125 U.S. airports in its latest disbursement from the Bipartisan Infrastructure Law. The funding announced this week is from the Airport Terminal Program, one of three aviation programs created by...
Tailwind Hospitality Opens New Concessions At FWA
Tailwind Hospitality has opened three new concessions concepts at Fort Wayne International Airport (FWA). Tailwind will operate FWA locations of local brands Hop River Brewing and Bon Bon’s Coffee as well as a new retail market area. The new dining and retail options...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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