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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
HSV and Tailwind Hospitality Unveil Concessions Plans
HSV is embarking on a comprehensive upgrade in food, beverage and retail in the terminal and concourse that will include Starbucks and other concepts, HSV and operator Tailwind Hospitality revealed this week. Every aspect of food and beverage offered in the airport...
AMAC Aviation Excellence Summit Awards Winners Announced
The Los Angeles chapter of the Airport Minority Advisory Council (AMAC LA) and partners Los Angeles World Airports (LAWA) and Unibail-Rodamco-Westfield (URW) hosted the second annual Aviation Excellence Summit and Awards, presenting panels by and honoring leaders...
New Capital One Lounge Opens at DCA
Capital One has opened a new lounge at Ronald Reagan Washington National Airport (DCA). The lounge, which is available free to travelers who have a Capital One Venture X or Venture X Business card, features ample seating, wifi, luggage nooks and an extensive menu from...
Golf Simulator Opens At DEN
Travelers passing through Denver International Airport (DEN) can now swing a few clubs between flights at the airport’s new golf simulator. Golf DEN, now open at the western end of the Concourse A mezzanine, features pay-as-you-go playing packages, seating and...
Atlas Brew Works Opens First Airport Location At DCA
DC-based Atlas Brew Works will open its first airport location at Ronald Reagan Washington National Airport (DCA). The airport outpost, which will open November 19 in Terminal 2, will share a 2,425-square-foot space with fellow DC-based Zeke’s Coffee and offer...
ACI Announces New Scholarship For Women In Aviation
Airports Council International (ACI) has announced a new ACI Fund scholarship for women in aviation. The scholarship, awarded by the organization as well as ACI training facilitator Dr. Luigi G. (Joe) Sulmona, will recognize five women in the aviation industry who...
Servy Acquired by GrayMatter
Self-service hospitality platform Servy has been acquired by Bangalore, India-based technology company GrayMatter Software Services. Servy, which was founded in 2014, currently provides mobile ordering technology in more than 80 airports worldwide. GrayMatter, founded...
Lights Out Sports Partners With ReachTV
Former NFL linebacker Shawne Merriman’s sports streaming platform Lights Out Sports TV will partner with travel entertainment platform ReachTV to premiere new programming on the network. Lights Out’s The Ultimate Fan Zone, which features original interviews,...
Farmer’s Fridge Opens Seven New Locations At SAN
Fresh food vending brand Farmer’s Fridge will open seven new locations at San Diego International Airport (SAN). The vending machines, which offer jarred salads, grain bowls, wraps, sandwiches and snacks, will be located both pre- and post-security as well as in an...
SDF Breaks Ground On Security Checkpoint Expansion
The Louisville Regional Airport Authority kicked off Louisville Muhammad Ali International Airport (SDF)’s new security checkpoint expansion project with a formal groundbreaking on Thursday, November 7. Airport executives and local legislators gathered to celebrate...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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