At several airports, the money collected from passenger facility charges have been committed for projects long into the future. ARN profiles four airports that have reaped the benefits of the grants given as part of the American Recovery and Reinvestment Act of 2009. By partnering with local media, airports can have some influence on how they are portrayed. Smartphones increasingly are being used to enhance travelers’ experiences at the airport. Michael Svagdis, the new CEO of SSP America, says his experience will help him guide the company’s business model.
