Awards were presented to service, retail and food operators at Washington Dulles International (IAD) at the annual year-end merchant meeting held at Hyatt Dulles Airport. They were based on customer service mystery shopping scores and monthly operations inspections.
Airport Experience® News is an information resource and event organizer focused on spotlighting the trends, issues and advancements that affect every point of a traveler’s journey through an airport. AXN provides in-depth coverage and analysis of the airport and air travel industries through the Airport Experience® News magazine, as well as through digital offerings including the AXiNsider podcast, the AXiNsights webinar series and the AXiNterviews video series. AXN also follows breaking news and events in the airport and airport concessions industries, with news delivered on the airportxnews.com website and through the weekly AXN News Flash.
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