OTG Management has opened a 10,000-square-foot food hall concept at Delta’s Terminal C at LaGuardia (LGA).
Travelers have their choice of dine-in and grab-and-go options from four chef-driven, cafe-style concepts: Anglers, a New England-inspired seafood shack; Interwich, featuring sandwiches from Chef Andrew Zimmern; Kombu, contemporary Japanese cuisine from Chef Jamison Blankenship; and Custom Burger, hamburgers from Pat LaFrieda.
“Delta continues to set a new standard in travel by delivering an experience entirely focused on the customer,” says Rick Blatstein, CEO of OTG. “The newly designed food hall is part of a complete transformation of Terminals C and D. For the first time ever, the food hall becomes an open chef’s kitchen where travelers can grab to-go on one side of a cafe, or pull up a seat and dine in on the other. Inspired by New York, the culinary-rich and tech-savvy program channels everything we have learned from our customers, our crew members and our business partners to bring the guest experience to even higher levels.”
With a nod to the streets of New York City, Icrave designed a double-sided streetscape that connects each food offering within the space.
The food hall will use ingredients from local farms including Satur Farms from the North Fork of Long Island; Upstate Farms, a consortium of dairy farms from Western New York; Red Jacket Orchards from Geneva, N.Y.; and Valley Shepard Creamery in Long Valley, N.J. Local and seasonal fruits and vegetables also will be purchased from vender at the Union Square Farmers Market in Manhattan, N.Y.
OTG has installed more than 110 new iPads throughout the food hall, featuring the company’s signature app; in addition, it has introduced NCR’s self-checkout systems and Apple Pay serve. Contactless readers throughout the food hall will give customers the ability to make transactions using an iPhone or iPad.
“These consumer technologies enable us to offer our customers more control over their experience,” Blatstein added. “By offering mobile payment options such as Apple Pay and an intuitive user interface, we continue to introduce technologies our customers are familiar with, and allow our crew members to spend more time on hospitality.”
