Airport Butler Lands AT SFO

Meet-and-greet concierge service Airport Butler is now operating at San Francisco International (SFO).

“As Airport Butler sought to expand its unique service offering in the U.S. specifically, San Francisco was a key airport for our future network as it is very innovative in terms of airport service offerings, a primary gateway for Asia Pacific travelers and a city full of people seeking new experiences in traveling,” says Sally Leible, president and CEO of Airport Butler. “Airport Butler is so excited to be a part of the vibrant environment that San Francisco International Airport is creating for each of its customers.”

The service, which was first launched in 2012, has concierge agents meet clients when they arrive at the airport and guide them through the entire airport process. Services include assistance with check-in, coordination of lounge access and ground transportation, navigation through the airport and assistance in case of flight delay or cancellation.

“We continue to elevate the airport guest experience at SFO, with amenities that allow passengers to customize their journey,” says John L. Martin, airport director at SFO. “The Airport Butler service provides an exciting new option for travelers, offering a unique VIP experience that anyone can enjoy.”

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