CLT Launches New Parking System

Charlotte Douglas International Airport (CLT) has launched a new parking revenue control system designed to bring enhanced customer services and improved operational capability to the parking program.

“We’ve installed the latest parking technology to take the stress out of parking at the airport,” said Ted Kaplan, CLT’s acting chief business and innovation officer. “Passengers will have a touch-free parking experience that includes the convenience of booking and paying in advance as an option.”

The benefits of the new system include license plate recognition that enables a paperless parking experience, real-time parking availability and additional payment options for all major credit cards and mobile payment apps, such as Google Pay and Apple Pay.

Online booking also will be available for both the Hourly Deck and Long-Term Parking and will offer the best available pricing with discounted savings. Passengers will be able to reserve and pay online for CLT’s other parking products (Daily Decks and Business Valet) once they are reopened in coming months.

The airport is transitioning to cashierless parking operations with no face-to-face contact. Drivers will pay for parking by credit card, using one of CLT’s pay-on-foot machines, located in the Hourly and Daily Decks, or by booking online.

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