Metz Culinary Management (Metz) is partnering with Mashgin to deliver contactless checkout technology to airports and other high-volume locations. The technology utilizes 3D cameras combined with A.I. to speed up the checkout process.
Guests simply place their items on a scanner for instant checkout. The scanner recognizes and charges for each item via cameras and computer vision algorithms, then the guest pays and leaves.
Metz and Mashgin said initial tests of the new system have resulted in 4X faster transactions, enabled extended hours of operation, and resulted in higher customer satisfaction levels.
“Metz has deployed the system in multiple partner locations and can run up to four cashier-less lanes per site,” said Cory Cochran, chief information officer for Metz. “The technology significantly reduces wait times for guests and has received high customer satisfaction ratings.”
Metz is also planning a pilot program for a biometrics solution that associates a purchaser’s payment method with their palm scan. The biometrics technology will save purchasers’ time and improve hygiene.
