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SJC Introduces Sunflower Lanyard Program

SJC Introduces Sunflower Lanyard Program

…said John Aitken, SJC director of aviation. “The Sunflower Lanyard program is a perfect complement to our customer service approach, allowing our staff to meet customers’ needs in a way that is discreet and empowering for the traveler.” The Sunflower Lanyard program started at London’s Gatwick Airport (LGW) in 2016,…

MSP Boosts Services for Travelers with Disabilities

MSP Boosts Services for Travelers with Disabilities

…more help, more time or more patience through certain travel processes at the airport.” The Hidden Disabilities Sunflower program began at Gatwick Airport (LGW) near London in 2016. It has since grown across Europe and to nearly 10 U.S. airports including Orlando, Miami, Seattle, San Jose and JFK. The program…

MCO Launches Sunflower Lanyards

MCO Launches Sunflower Lanyards

Orlando International Airport (MCO) last week debuted its own Sunflower Lanyard program, providing a discreet extra layer of assistance for those coping with issues such as low vision, hearing loss, autism, anxiety disorders, learning disabilities or mobility issues. The voluntary, self-identification program was first used at London’s Gatwick Airport (LGW)…

Hidden Disabilities Lanyards Land at JFK T4

Hidden Disabilities Lanyards Land at JFK T4

…in the Northeast to offer these symbolic lanyards, which are available upon request from its web site. The lanyard, featuring a simple sunflower image on a green background, was first introduced at London’s Gatwick Airport (LGW) in 2016. Since then, more than two million lanyards have been provided to businesses…

SEA Adds Accessibility Services

SEA Adds Accessibility Services

…Airport (LGW) in London. The lanyard is a silent but clearly visible way for passengers to communicate to airport staff that they may require extra assistance. The lanyards will be offered for free, beginning Monday, October 28 at the customer service desk. A hearing-loop project is also underway. That would…