Overall air traveler satisfaction with North American airports is down 25 points (on a 1,000-point scale) this year as travelers encounter...
READ MOREAirport Satisfaction Spikes As Volume Dwindles
by airportxadmin | Sep 24, 2020 | Top Story
Satisfaction with North American airports reached a record high this year as the volume of passengers severely dwindled due to the impact of...
READ MOREJ.D. Power: Travel Apps Lag in Satisfaction
by airportxadmin | Nov 20, 2019 | News Flash
Both the J.D. Power 2019 U.S. Travel App Satisfaction Study and the J.D. Power 2019 U.S. Travel Website Satisfaction Study, released this week,...
READ MOREConstruction Hinders Passenger Satisfaction: J.D. Power Study
by airportxadmin | Sep 25, 2019 | Top Story
A new J.D. Power study has found customer satisfaction at North American airports is essentially flat when compared to 2018, with larger...
READ MOREJ.D. Power Shows Airports Setting New Records in Passenger Satisfaction
by airportxadmin | Sep 19, 2018 | News Flash
Despite soaring passenger volumes and widespread construction among airports, passenger satisfaction is at an all-time high, according to a new...
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