Search Results for "sat"


J.D. Power: Travel Apps Lag in Satisfaction

J.D. Power: Travel Apps Lag in Satisfaction

Both the J.D. Power 2019 U.S. Travel App Satisfaction Study and the J.D. Power 2019 U.S. Travel Website Satisfaction Study, released this week, find that travel industry websites—even those operated by digital natives—score substantially lower in customer satisfaction...
SAT Readies Curbside Valet Service

SAT Readies Curbside Valet Service

Passengers at San Antonio International Airport (SAT) will soon be able to leave their car right at the terminal entrance thanks to a new curbside valet service set to be officially launched at the airport next month. The valet service, which airport officials suggest...
Construction Hinders Passenger Satisfaction: J.D. Power Study

Construction Hinders Passenger Satisfaction: J.D. Power Study

A new J.D. Power study has found customer satisfaction at North American airports is essentially flat when compared to 2018, with larger numbers of travelers citing construction-related delays getting into and out of the airport as the reason for the stagnation. The...
Great Hall Partners Rebuffs DEN Accusations

Great Hall Partners Rebuffs DEN Accusations

Great Hall Partners is pushing back on accusations from Denver International Airport (DEN) regarding safety and change orders in the construction of the airport’s Great Hall, which began in 2018. On Tuesday, DEN terminated its contract with Great Hall Partners, saying...
SEA Opens Phase One of North Satellite

SEA Opens Phase One of North Satellite

The Port of Seattle, operators of Seattle-Tacoma International Airport (SEA), joined with Alaska Airlines this week in opening the first phase of the North Satellite Modernization Project, featuring eight additional gates, new concessions options and the newest Alaska...