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MIA Adds Wheelchair Charging Stations

MIA Adds Wheelchair Charging Stations

…without worrying about low batteries.” Last November, MIA became one of the first 10 U.S. airports to provide sunflower lanyards free of charge to travelers with hidden disabilities. MIA also opened its second multi-sensory room, a calming place for young passengers with developmental disabilities to relax during the travel experience….

SJC Introduces Sunflower Lanyard Program

SJC Introduces Sunflower Lanyard Program

…said John Aitken, SJC director of aviation. “The Sunflower Lanyard program is a perfect complement to our customer service approach, allowing our staff to meet customers’ needs in a way that is discreet and empowering for the traveler.” The Sunflower Lanyard program started at London’s Gatwick Airport (LGW) in 2016,…

MSP Boosts Services for Travelers with Disabilities

MSP Boosts Services for Travelers with Disabilities

Minneapolis-St. Paul International Airport (MSP) said this week it is expanding its programs to assist travelers and visitors with disabilities, adding a growing global lanyard initiative and new see-through masks for Travelers’ Assistance volunteers. MSP is among the first U.S airports to join the Hidden Disabilities Sunflower program, which allows…

MCO Launches Sunflower Lanyards

MCO Launches Sunflower Lanyards

Orlando International Airport (MCO) last week debuted its own Sunflower Lanyard program, providing a discreet extra layer of assistance for those coping with issues such as low vision, hearing loss, autism, anxiety disorders, learning disabilities or mobility issues. The voluntary, self-identification program was first used at London’s Gatwick Airport (LGW)…

Hidden Disabilities Lanyards Land at JFK T4

Hidden Disabilities Lanyards Land at JFK T4

JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport (JFK), says it is partnering with the U.K.-based Sunflower Lanyard Scheme to offer customers traveling through the terminal a discreet way to alert employees that they may require additional assistance, support or time. T4 becomes the first terminal…