Airlines for America (A4A), the industry trade organization for U.S. airlines, announced members have pledged to refund tickets for any passenger found to have an elevated temperature as defined by Centers for Disease Control and Prevention (CDC) guidelines — during a screening process conducted by federal authorities prior to travel.
The A4A had previously endorsed the Transportation Security Administration (TSA) introduction of temperature screenings of passengers and customer-facing workers, as well as the enforcement of face-covering requirements in airports and on planes.
“The safety and wellbeing of passengers and employees is the top priority of U.S. airlines,” the A4A said in a release announcing the new refund policy. “As we look toward a relaunch of our industry and a reopening of the economy, U.S. carriers remain in close contact with federal agencies, the Administration, Congress and public health experts about a range of options that would provide additional layers of protection for the public and instill greater confidence in passengers and employees as they travel.”
