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Airport Revenue News
(ARN) announced the 2008 winners of its prestigious annual Best
Concessions Awards at the annual Airport Revenue Conference &
Exhibition, held this year in Dallas, Texas.  The ceremony took place
at the Glass Cactus nightclub at the Gaylord Texan Resort to recognize
excellence in the airport concessions industry.  The awards and
ceremony were the culmination of three successful days of exhibiting,
networking and learning at ARN’s Airport Revenue Conference &
Exhibition.  For the 13th year in a row, the results, to be published
in the April issue of ARN as well as on the ARN Web site, reflect the
industry’s choice for the best concession programs and the best
concessionaires of the year in U.S. airports.

“These prestigious awards reflect the best airports and concessionaires
in the industry who are chosen by respected experts,” says Pauline
Armbrust, president and chief executive officer of the Armbrust
Aviation Group. “We are proud to be the administrator of this important
industry competition.”

As always, this year’s judges were chosen for their broad-based
expertise and knowledge about concessions. The judges are separated
into two groups: concessionaire judges who vote for nominees in airport
program categories and airport judges who vote for store and restaurant
nominees in concessionaire categories. The nominees were chosen in an
earlier process by readers for their noticeably high standards of
excellence in a variety of categories.

Below are the 2008 winners of ARN’s Best Concessions Awards.

ARN is a monthly trade publication covering all concession,
revenue-generating and cost-containment issues of the airport
industry.  The publication is the foremost news and information
resource for airport executives, concessionaires, consultants and
others involved in the aviation industry

For more information about the poll, call Pauline Armbrust at 561.355.8488, Ext. 101, or e-mail: [email protected]. Additionally, link to the ARN Web site at www.airportrevenuenews.com.

Winners of ARN’s 2008 Best Airport Concessions Awards
 
AIRPORTS

Large Airport Division

Seattle-Tacoma International Airport with the Best Concessions Program Design

Orlando International Airport with the Best Customer Service

Orlando International Airport with the Best Concessions Management Team

McCarran Las Vegas International Airport with the Most Unique Services

Dallas/Ft. Worth International Airport with the Best Overall Concessions Program

Medium Airport Division

Ronald Reagan Washington National Airport with the Best Concessions Program Design

Portland International Airport with the Best Customer Service

Ronald Reagan Washington National Airport with the Best Concessions Management Team

Pittsburgh International Airport with the Most Unique Services

Chicago Midway Airport with the Best Overall Concessions Program

 

Small Airport Division

Southwest Florida International Airport with the Best Concessions Program Design

Palm Beach International Airport with the Best Customer Service

San Antonio International Airport with the Best Concessions Management Team

San Antonio International Airport with the Most Unique Services

San Antonio International Airport with the Best Overall Concessions Program

 

Single Terminal Division

Newark International – Terminal C Terminal with the Best Concessions Program Design

Dallas/Ft. Worth International – Terminal D Terminal with the Best Customer Service

John F. Kennedy – Terminal 1 Terminal with the Best Concessions Management Team

Dallas/Ft. Worth International – Terminal D Terminal with the Most Unique Services

Dallas/Ft. Worth International – Terminal D Terminal with the Best Overall Concessions Program

CONCESSIONAIRES

LARGE RETAILER DIVISION

The Hudson Group Best New Specialty Retail Concept (for Life is good), Best Retail Store Design (for Hudson News at BWI)

The Paradies Shops Best Specialty Brand Operator
(for Brooks Brothers), Best News & Gift Operator, Retailer with the
Highest Regard for Customer Service and Best Overall Airport Retailer

Famous Famiglia Food Operator with Highest Regard for Customer Service

HMSHost Best New Food & Beverage Concept (for
Phillips Seafood), Best Restaurant Design (for Phillips Seafood), Best
Food & Beverage Brand Operator (for Anthony’s Seafood) and Best
Overall Food & Beverage Operator

 

SMALL RETAILER DIVISION

La Bodega Winery at DFW Best Retail Store Design

butter LONDON Best New Specialty Retail Concept

Borders Group Retailer with the Highest Regard for Customer Service, Best Retail Specialty Brand Operator

Stellar Partners Best News & Gift Operator

Airport Wireless Best Overall Retailer, Best DBE Operator

Vino Volo Best New Food & Beverage Concept, Best Airport Restaurant Design and Food Operator with Highest Regard for Customer Service

Legal Sea Foods Best Food & Beverage Brand Operator and Best Overall Food & Beverage Operator

 
ARN is a monthly trade publication
covering all concession, revenue-generating and cost-containment issues
of the airport industry.  The publication is the foremost news and
information resource for airport executives, concessionaires,
consultants and others involved in the aviation industry.