Airport Sherpa, a mobile delivery app inside the airport, has partnered with USO Metropolitan Washington-Baltimore to deliver food and retail to the 80,000 military members and their families who use the USO lounge at Baltimore/Washington International Thurgood Marshall Airport (BWI).
The volunteer-run 5,000 square-foot USO lounge at BWI, second largest USO in the world, has a few snack bars and other services but since it is located pre-security, food and retail stores located inside the terminals are inaccessible. With Airport Sherpa, meals and retail items like phone chargers, SIM cards, books and magazines will be delivered straight to military members using the lounge.