Airport Revenue News recognized some of the top performers in the airport and concessions industries during its Awards Gala at the ARN 2015 Revenue Conference & Exhibition banquet Wednesday in San Diego.
The awards were the culmination of the three-day, which event attracted more than 900 industry executives who gathered to network with peers and to learn about the latest industry trends.
“Over the course of the history of this program, we have had the privilege of honoring the achievements of many exceptional airports and companies driving innovation within airport concessions,” says David Broderick, executive director and publisher of ARN. “All of our nominees, finalists and winners should feel really proud because their industry peers recognize them for excellence.”
On the airports side, the award winners were as follows:
Property Manager Of The Year
- Paula Kucharz, business development manager, Phoenix Sky Harbor International (PHX)
Airport With The Best Overall Concession Program
- Large: San Francisco International (SFO)
- Medium: San Diego International (SAN)
- Small: Indianapolis International (IND)
Airport With The Best Concession Program Design
- Large: Los Angeles International (LAX)
- Medium: San Diego International (SAN)
- Small: Reno-Tahoe International (RNO)
Airport With The Best Customer Service
- Large: John F. Kennedy International (JFK)
- Medium: San Diego International (SAN)
- Small: Pittsburgh International (PIT)
Airport With The Best Concessions Management Team
- Large: San Francisco International (SFO)
- Medium: San Diego International (SAN)
- Small: Cincinnati-Northern Kentucky International (CVG)
Airport With The Best Amenities
- Large: San Francisco International (SFO)
- Medium: San Diego International (SAN)
- Small: Reno-Tahoe International (RNO)
On the concessions side, awards were given to food and beverage and retail operators who excelled in the eyes of their airport peers. The food and beverage winners were:
Best Overall Food & Beverage Operator
- Large: HMSHost Corp.
- Small: Vino Volo
Best Food & Beverage Brand Operator
- Large: HMSHost Corp.
- Small: Vino Volo
Food Operator With The Highest Regard For Customer Service
- Large: HMSHost Corp.
- Small: Vino Volo
Best New Food & Beverage Concept
- Large: Shake Shack by SSP America
- Small: Berkshire Farms Market by Tastes on the Fly
Best Airport Restaurant Design
- Large: Local Tavern by OTG Management – PHL Terminal F
- Small: Stone Brewing Co. by High Flying Foods – SAN Terminal 2 West
Best Chef-Driven, Local or Regional Restaurant
- Large: Shake Shack by SSP America
- Small: Stone Brewing Co. by High Flying Foods
Airport Bar Of The Year
- Large: Le Grand Comptoir by SSP America
- Small: Vino Volo by Vino Volo
Retailers also were recognized for their airport performances. Winners were:
Best Overall Retailer
- Large: Paradies
- Small: Be Relax
Best News & Gift Operator
- Large: Paradies
- Small: Stellar Partners
Best Specialty Retail Brand Operator
- Large: Hudson
- Small: Johnston & Murphy
Retailer With The Highest Regard For Customer Service
- Large: Paradies
- Small: Vino Volo
Best New Specialty Retail Concept
- Large: Farmers Market At LAX by Delaware North
- Small: House Spirits Distillery by House Spirits Distillery
Best Airport Retail Store Design
- Large: Dylan’s Candy Bar by Paradies – JFK Terminal 5
- Small: Kids Love San Diego by Pacific Gateway Concessions – SAN Terminal 2 West
Best Local Or Regional Retail Store
- Large: Dylan’s Candy Bar by Paradies
- Small: The Field Museum Store by The Field Museum
More general concessions acknowledgements were awarded as follows:
- Best DBE Operator: CMS Hospitality
- Best Franchisor: Starbucks
- Best Passenger Services: Be Relax
- Best Innovation: iPad Restaurant Implementation by OTG Management
- Airport Charitable Impact: Food Donation Program – HMSHost Corp.
