Airport Revenue News has revealed the award finalists in the 2015 Best Airport & Concession Awards program. More than 3,300 votes were cast in the second round of the program in categories such as Airport with the Best Concession Program Design, Airport with the Best Concessions Management Team, Property Manager of the Year, Best New Specialty Retail Concept, and Best New Food & Beverage Concept.
“The ARN awards have a rich history stretching back to the very first ARN newsletters in 1995,” says David Broderick, executive director and publisher of ARN. “They have taken a special place in the heart of the industry ever since, and the number and quality of entries continues to increase year after year.”
The ARN awards recognize the achievements of the many exceptional airports and companies driving innovation within airport concessions. The entire awards process is conducted online, with nominees, finalists and winners selected by the industry at large.
The third and final round of voting is scheduled to begin in December. Voting will conclude in the end of January 2015, and winners will be announced at the ARN Awards March 11, 2015, on the final night of the 2015 ARN Revenue Conference & Exhibition in San Diego.
If you would like to participate in the final round of voting, please click here.
Here are the finalists:
Airport With The Best Concession Program Design
Large
Charlotte Douglas International (Charlotte, N.C.)
Hartsfield-Jackson Atlanta International (Atlanta, Ga.)
John F. Kennedy International (New York, N.Y.)
Los Angeles International (Los Angeles, Calif.)
McCarran International (Las Vegas, Nev.)
Toronto Pearson International (Toronto AMF, ON, Canada)
Medium
Austin-Bergstrom International (Austin, Texas)
Nashville International (Nashville, Tenn.)
Portland International (Portland, Ore.)
Raleigh-Durham International (Raleigh, N.C.)
Sacramento International (Sacramento, Calif.)
San Diego International (San Diego, Calif.)
Small
Albuquerque International Sunport (Albuquerque, N.M.)
Birmingham International (Birmingham, Ala.)
Jacksonville International (Jacksonville, Fla.)
Long Beach (Long Beach, Calif.)
Pittsburgh International (Pittsburgh, Penn.)
Reno-Tahoe International (Reno, Nev.)
Airport With The Best Customer Service
Large
Charlotte Douglas International (Charlotte, N.C.)
Dallas/Fort Worth International (Dallas, Texas)
George Bush Intercontinental (Houston, Texas)
Hartsfield-Jackson Atlanta International (Atlanta, Ga.)
John F. Kennedy International (New York, N.Y.)
Phoenix Sky Harbor International (Phoenix, Ariz.)
Medium
Honolulu International (Honolulu, Hawaii)
Lambert-St. Louis International (St. Louis, Mo.)
Nashville International (Nashville, Tenn.)
Portland International (Portland, Ore.)
San Diego International (San Diego, Calif.)
William P. Hobby (Houston, Texas)
Small
Albuquerque International Sunport (Albuquerque, N.M.)
Birmingham International (Birmingham, Ala.)
Long Beach (Long Beach, Calif.)
Palm Beach International (West Palm Beach, Fla.)
Pittsburgh International (Pittsburgh, Penn.)
Reno-Tahoe International (Reno, Nev.)
Airport With The Best Concessions Management Team
Large
Charlotte Douglas International (Charlotte, N.C.)
Chicago O’Hare International (Chicago, Ill.)
Dallas/Fort Worth International (Dallas, Texas)
McCarran International (Las Vegas, Nev.)
San Francisco International (San Francisco, Calif.)
Toronto Pearson International (Toronto AMF, ON, Canada)
Medium
Nashville International (Nashville, Tenn.)
Portland International (Portland, Ore.)
Sacramento International (Sacramento, Calif.)
San Antonio International (San Antonio, Texas)
San Diego International (San Diego, Calif.)
Vancouver International (Richmond, BC, Canada)
Small
Albuquerque International Sunport (Albuquerque, N.M.)
Birmingham International (Birmingham, Ala.)
Cincinnati-Northern Kentucky International (Cincinnati, Ohio)
Edmonton International (Edmonton, AB, Canada)
Indianapolis International (Indianapolis, Ind.)
Winnipeg James Armstrong Richardson International (Winnipeg, MB, Canada)
Airport With The Best Overall Concession Program
Large
Charlotte Douglas International (Charlotte, N.C.)
Dallas/Fort Worth International (Dallas, Texas)
John F. Kennedy International (New York, N.Y.)
Minneapolis-St. Paul International (Minneapolis, Minn.)
San Francisco International (San Francisco, Calif.)
Seattle-Tacoma International (Seattle, Wash.)
Medium
Kansas City International (Kansas City, Mo.)
Nashville International (Nashville, Tenn.)
Portland International (Portland, Ore.)
Sacramento International (Sacramento, Calif.)
San Diego International (San Diego, Calif.)
Vancouver International (Richmond, BC, Canada)
Small
Albuquerque International Sunport (Albuquerque, N.M.)
Birmingham International (Birmingham, Ala.)
Indianapolis International (Indianapolis, Ind.)
Jacksonville International (Jacksonville, Fla.)
Memphis International (Memphis, Tenn.)
Pittsburgh International (Pittsburgh, Penn.)
Airport With The Best Amenities
Large
Chicago O’Hare International (Chicago, Ill.)
Dallas/Fort Worth International (Dallas, Texas)
Hartsfield-Jackson Atlanta International (Atlanta, Ga.)
Orlando International (Orlando, Fla.)
San Francisco International (San Francisco, Calif.)
Toronto Pearson International (Toronto AMF, ON, Canada)
Medium
Honolulu International (Honolulu, Hawaii)
Louis Armstrong New Orleans International (New Orleans, La.)
Nashville International (Nashville, Tenn.)
Portland International (Portland, Ore.)
San Diego International (San Diego, Calif.)
Vancouver International (Richmond, BC, Canada)
Small
Albuquerque International Sunport (Albuquerque, N.M.)
Cincinnati-Northern Kentucky International (Cincinnati, Ohio)
Edmonton International (Edmonton, AB, Canada)
El Paso International (El Paso, Texas)
Pittsburgh International (Pittsburgh, Penn.)
Reno-Tahoe International (Reno, Nev.)
Property Manager Of The Year
Eric Johnson
Janine Gervais
Jay Kruisselbrink
Nyle Marmion
Paula Kucharz
Rebecca Ramsey
Best New Specialty Retail Concept
Large Operator
Beauty Boutique by Estee Lauder, The by WDFG – DTW McNamara Terminal
Dylan’s Candy Bar by Paradies
Farmers Market At LAX by Delaware North
Fred Segal by Hudson Group
Teavana by Paradies
Thomas Pink by Hudson Group
Small Operator
Apricot Lane Boutique by Pacific Gateway Concessions
Baked by Melissa by Baked by Melissa
Beauty Gallery, The by Airest Collezioni
Boston America! By Marshall Retail Group
House Spirits Distillery by House Spirits Distillery
Vosges Haut-Chocolat by Vosges Ltd.
Retailer With The Highest Regard For Customer Service
Large Operator
DFS Group
Hudson Group
InMotion Entertainment Group
LS Travel Retail North America
Paradies
WDFG
Small Operator
Airest Collezioni
Be Relax
Johnston & Murphy
Metalsmiths Sterling
NewsLink Group
Vino Volo
Best Airport Retail Store Design
Large Operator
Beauty Boutique by Estee Lauder, The by WDFG – DTW McNamara Terminal
Cibo Market by OTG Management – MSP Concourse G
Duty Free by Dufry – ORD Terminal 5
Dylan’s Candy Bar by Paradies – JFK Terminal 5
Fred Segal by Hudson Group – LAX Tom Bradley International Terminal
Vineyard Vines by Hudson Group – DCA National Hall
Small Operator
David’s Tea by David’s Tea – YYZ Terminal 3 Domestic
Kids Love San Diego by Pacific Gateway Concessions – SAN Terminal 2 West
Metalsmiths Sterling by Metalsmiths Sterling – PIT Center Core
Mont Blanc by OSI – ORD Terminal 3
Nike by Nike – PDX Main Terminal
Vino Volo by Vino Volo – LAX Tom Bradley International Terminal
Best News & Gift Operator
Large Operator
Delaware North
Hudson Group
LS Travel Retail North America
OTG Management
Paradies
WDFG
Small Operator
Casa Unlimited
Crews of California
NewsLink Group
Onsite News
Pacific Gateway Concessions
Stellar Partners
Best Specialty Retail Brand Operator
Large Operator
Dufry
Hudson Group
Nuance Group, The
Paradies
Paradies for Brooks Brothers
WDFG
Small Operator
Johnston & Murphy
Marshall Retail Group
Metalsmiths Sterling
Pandora
Tumi
Vino Volo
Best Overall Retailer
Large Operator
Dufry
Hudson Group
LS Travel Retail North America
Nuance Group, The
Paradies
WDFG
Small Operator
Armani Jeans by Airest Collezioni
Be Relax
Johnson & Murphy
Metalsmiths Sterling
Tumi
Vosges Ltd.
Best New Food & Beverage Concept
Large Operator
Local Tavern by OTG Management
Matt’s Big Breakfast by SSP America
Mill City Tavern by OTG Management
PGA Tour Grill by HMSHost Corp.
Shake Shack by SSP America
Tocco by Areas USA
Small Operator
Berkshire Farms Market by Tastes on the Fly
Goddess and Grocer, The by Midway Restaurant Development
Lemonade by Crews of California
Phil’s BBQ by High Flying Foods
Stone Brewing Co. by High Flying Foods
Food Operator With The Highest Regard For Customer Service
Large Operator
Areas USA
Delaware North
HMSHost Corp.
OTG Management
Paradies
SSP America
Small Operator
High Flying Foods
Plaza Premium Lounge
Potbelly Sandwich Works
Tastes on the Fly
United Concessions Group
Vino Volo
Best Airport Restaurant Design
Large Operator
Bar Symon by Paradies – PIT Center Core
III Forks by LS Travel Retail North America – LAX Tom Bradley International Terminal
Local Tavern by OTG Management – PHL Terminal F
Mimosa by OTG Management – MSP Concourse G
Starbucks by HMSHost Corp. – JFK Terminal 5
Stephanie’s by Tastes on the Fly – BOS Terminal B
Small Operator
Belgian Beer Cafe by ECG Investments – YEG Domestic-International Terminal
Goddess & Grocer, The by Midway Restaurant Development – ORD Terminal 5
Rock & Brews by Crews of California – LAX Terminal 5
Stephanie’s by Tastes on the Fly – BOS Terminal B
Stone Brewing Co. by High Flying Foods – SAN Terminal 2 West
T.G.I. Friday’s by TGIF DFW – DFW Terminal A
Best Food & Beverage Brand Operator
Large Operator
Concessions International
Delaware North for Food Network Kitchen
HMSHost Corp.
HMSHost Corp. for Starbucks
OTG Management
SSP America
Small Operator
Chipotle
Garrett Popcorn Shops
High Flying Foods
Potbelly Sandwich Works
Tastes on the Fly
Vino Volo
Best Overall Food & Beverage Operator
Large Operator
Areas USA
Delaware North
HMSHost Corp.
OTG Management
Paradies
SSP America
Small Operator
High Flying Foods
Legal Sea Foods
Midfield Concession Enterprises
Potbelly Sandwich Works
Tastes on the Fly
Vino Volo
Best DBE Operator
CMS Hospitality
Grove, The
LaTrelle’s Management Corp.
Pegasus on the Fly
SAS Management
Tinsley Family Concessions
Best Franchisor
Chick-fil-A
Dunkin’ Donuts
Kiehl’s
McDonald’s
Pinkberry
Starbucks
Best Passenger Services
Be Relax
Centurion Lounge
GoodFellows Shoeshine
Massage Bar
Travelex Currency Exchange
XpresSpa
Best Innovation
Food Network Kitchen ventless cooking by Delaware North
Go Go Stop POS System
iPad Restaurant Implementation by OTG Management
Multimedia Wall by Montreal-Pierre Elliott Trudeau International
Thanks Again Loyalty Program
Virtual Wall Shop by International Shoppes
Best Chef-Driven, Local or Regional Restaurant
Large Operator
Bar Symon by Paradies
Bonfire by Todd English by HMSHost Corp.
Local Tavern by OTG Management
Shake Shack by SSP America
Tortas Frontera by Rick Bayless by HMSHost Corp.
Wolfgang Puck
Small Operator
Ben’s Chili Bowl by Ben’s Chili Bowl
Figs by Todd English by Centerplate
Lark Creek Grill by Tastes On The Fly
Lemonade by Crews of California
Phil’s BBQ by High Flying Foods
Stone Brewing Co. by High Flying Foods
Best Local Or Regional Retail Store
Large Operator
Dylan’s Candy Bar by Paradies
Fred Segal by Hudson Group
Kitson by Hudson Group
Pops by Paradies
Running Fit by Paradies
Vineyard Vines by Hudson Group
Small Operator
Baked By Melissa by Baked By Melissa
I Love Chicago by Pat Chinander
Shoppes at Ocean Drive, The by NewsLink Group
Sportzburgh by Mahmoud and Nina El-Tobgy
The Field Museum Store by The Field Museum
Uptown Minnesota by St. Croix Airport Retail
Airport Bar Of The Year
Large Operator
Bubbles Seafood & Wine Bar by HMSHost Corp.
Four Peaks Brewery by SSP America
Ice Bar by HMSHost Corp.
Le Grand Comptoir by SSP America
Local Tavern by OTG Management
PGA Tour Grill by HMSHost Corp.
Small Operator
Buffalo Wild Wings by LaTrelle’s Management Corp.
Jack Duggan’s Pub & Restaurant
Obrycki’s A Bar by CRC Concessions
Rock & Brews by Crews of California
Stone Brewing Co. by High Flying Foods
Vino Volo by Vino Volo
Airport Charitable Impact
Donations To Battered Women’s Shelters – Metalsmiths Sterling
Food Donation Program – HMSHost Corp.
Hudson’s Communities In Schools Charity – Hudson Group
No Kid Hungry – Paradies
St. Baldrick’s Head Shaving For Children’s Cancer – LaGuardia
Wings For Children Emergency Medical Air Lifts – Pittsburgh International
For more information on the ARN Awards, including past winners and past nominees, visit www.ARNAwards.com
