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ATL’s Rental Car Center Receives High Praise

Today marks the first anniversary of the opening of Hartsfield-Jackson International’s (ATL) rental car center. The facility consolidates all car rental companies and their operations into a single location, which is easily accessible from the Airport.
 
“Everything I’ve heard from customers and the rental car agencies indicates that Hartsfield-Jackson’s rental car center is a huge success,” said Aviation General Manager Louis Miller. “This capital infrastructure investment will pay dividends for our passengers for many years to come.”
 
Since it opened on December 8, 2009, more than 1.5 million vehicles have been rented at the facility — nearly 7% more than in the previous year.
 
“I travel quite a bit, and this is really the nicest rental car facility I’ve seen,” said E.C. Meckes of southern Florida. “I couldn’t believe how quickly we had our bags and were at the center picking up our car.”
 
The ATL SkyTrain has been instrumental in getting customers to the facility quickly. The automated people mover connects the terminal with the rental car center. It has made the trip nearly 500 times a day, has traveled more than 465,500 miles, and carried more than 3.4 million passengers to and from the rental car center, with an operational reliability rate of 99.88%.
 
Additionally, the Georgia International Convention Center, which connects to the rental car center and ATL via the TL SkyTrain, is seeing benefits from this capital investment.
 
“In its first year of operation, the ATL SkyTrain has already proven to have a positive impact on our business. We are finishing this calendar year with revenue increases in spite of the sluggish economy,” says Executive Director Hugh Austin. “With our two new Marriott hotels now open, we are a very unique and much more desirable meeting destination. Being directly connected to the busiest and best-run airport in the world, we offer our clients a new level of convenience.”

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