San Diego-based tech startup AtYourGate this week begins offering passengers at Ontario International Airport (ONT) the opportunity to order concession food, beverage and retail items via mobile app and have them delivered right to the gate while they await their flight.
Using the service ONT passengers, as well as airline and airport employees, will be able to receive their purchases by special delivery, taking the worry out of dining while anticipating a boarding announcement. In addition to gate areas, deliveries can also made throughout the airport including ticket lobbies, baggage claim areas and employee break rooms.
“We have been looking forward to this day for some time and we couldn’t be more pleased to add a new level of convenience to the Ontario customer experience,” says Atif Elkadi, deputy chief executive officer of the Ontario International Airport Authority. “When you’re the fastest growing airport in the U.S. and your hallmark is a hassle-free customer experience, staying ahead of the pack with new technologies and amenities that appeal to business and leisure travelers is critical to our mission of developing a world class airport.”
AtYourGate arrives at ONT following a multimillion-dollar upgrade of the airport’s food and beverage concessions completed last year that include high-profile and popular brands such as Cross Grain Brewhouse, Einstein Bros. bagels, Harvest & Grounds, Rock & Brews restaurant, Wahoo’s Fish Taco and Wolfgang Puck’s WPizza.
“AtYourGate is very proud to partner with the Ontario Airport in order to bring our AtYourGate in-airport food delivery service to its travelers, flight crews, and employees,” says David Henninger, president of AtYourGate. ”We hope to complement the already great airport experience with the additional benefits of saved time, more choice, and added convenience via the AtYourGate app.”