U.S airports are improving their duty-free offerings, taking a page from their counterparts overseas. Once exclusive to the few, airport lounges are becoming more accessible to the general public. Some airport programs are getting a boost from pre-security concessions. As opportunities emerge, airports are examining what their retail programs need. Steve Johnson is the new president and CEO of HMSHost Corp., and he explains his plans for the company. A recently published report shows how difficult it can be for Airport Concessionaire Disadvantaged Business Enterprises to be awarded new leases.
