The Auntie Anne’s in Terminal B of LaGuardia (LGA) received MarketPlace Development’s Golden Star Award, recognizing the tenant that has won the most awards from the terminal manager in the past 10 years.
“The Golden Star Award is a great achievement, and it was so meaningful to give it to Auntie Anne’s,” says Lillian Tan, vice president and general manager of MarketPlace Development. “It’s a well-deserved honor; for 10 years they have consistently striven for the best customer service. Kudos to the brand and the Auntie Anne’s team at LaGuardia Airport.”
The award was given as part of MarketPlace’s annual Quest for the Best Awards, which recognizes excellence in service. All the terminal shops and restaurants get points throughout the year based on secret shop scores, customer feedback, employee attendance at events and training programs.
Auntie Anne’s has five stores in LGA. All are operated by NY4 Pretzels Inc.; partners Adam Levy, Lisi Biciocchi, Karyn Simon; and general manager Jenn Dallaire.
“We are honored to win such a prestigious award,” says Levy. “It is a testament to our team’s hard work and dedication to providing unparalleled customer service on a daily basis. We look forward to building on this success and continuing to share our soft pretzels and world-famous lemonade with LaGuardia travelers and the airport community.”
