Austin-Bergstrom International Airport (AUS) has launched a new service called SkySquad, which connects passengers with a trained, pre-vetted airport assistant to provide an extra pair of hands from the curbside to their gate (from ticketing, checking bags, loading items onto the security belt, keeping an eye on travel items when they go to the restroom and more). Passengers need to book 24 hours in advance,
In addition, AUS has launched as new mobility lounge on the ticketing/departures level for passengers using wheelchairs and other mobility assistive devices, as well as a new mobility assistance zone, which provides priority access for wheelchair accessible vehicles (WAVs), taxis and rideshares to pick-up passengers with limited mobility.
