Austin-Bergstrom International Airport (AUS) announced this week it has partnered with LocusLabs on a new airport wayfinding mobile and desktop platform to provide passengers real-time information on everything from parking garage locations to the nearest open restroom.
In addition to wayfinding information throughout the AUS campus, this new platform can guide passengers to more shops and restaurants, inform them of changed gate assignments, new sanitizing stations, and the latest pandemic protocols.
LocusLabs also integrates with third-party applications such as the airport e-commerce platform Grab, letting passengers view menus and order in-airport food deliveries directly through the tool.
“At our airport, we’re always seeking better ways to serve our customers and enhance the passenger experience,” said Jacqueline Yaft, CEO of AUS. “LocusLabs will be instrumental in our achieving those goals for passenger wayfinding.”