Bradley International Airport (BDL) joined Connecticut Governor Ned Lamont and other public officials in announcing that the state’s 18-month pilot program offering Aira at no cost for individuals who are blind or have low vision has been expanded to BDL.
Aira is a virtual interpreting service that uses a smartphone’s camera to stream live video to an agent who uses the live video to narrate and interpret what they see, giving users instant access to visual information about their surroundings.
At BDL, Aira is expected to be particularly useful for suer navigating the Transportation Security Administration (TSA) security checkpoint and screening process, interacting with ticket and gate personnel, exploring retail and dining options, and general terminal navigation.
“We are pleased to be joining this pilot program which will enhance our ability to offer exceptional service to our passengers,” said Kevin Dillon, executive director of the Connecticut Airport Authority, which oversees BDL “At Bradley Airport, we strive to make travel easy and convenient for everyone and it is our hope that with the introduction of Aira we will provide a more seamless experience and independence for those traveling who are blind or have low vision.”
