The winners of ARN’s Best Airports and Concessions awards were announced Tuesday during the ARN 2014 Revenue Conference & Exhibition.
Concessionaire winners were announced during an awards ceremony Tuesday afternoon; airport winners were named at another awards ceremony Tuesday evening.
“Congratulations to all of our award winners and finalists,” says David Broderick, executive director and publisher of Airport Revenue News. “They should all be proud of themselves, and the awards shows were a fantastic end to an amazing conference.”
Also announced were the Airport Directors of the Year: Deborah Ale Flint for the small/medium airport category and Mario C. Diaz for the large airport category.
And for the first time, ARN named a Property Manager of the Year: a tie between Walt Froman and Randy Goodman.
The conference, at the Omni Orlando Resort at ChampionsGate in Orlando, Fla., drew more than 800 attendees. The annual event brings together industry professionals for networking, an exhibit hall, speakers, informative sessions and announcements of the award winners.
This year’s airport winners are:
Airport With The Best Concessions Program Design, Large Airport Division – Los Angeles International
Airport With The Best Concessions Program Design, Medium Airport Division – San Diego International
Airport With The Best Concessions Program Design, Small Airport Division – Dallas Love Field
Airport With The Best Customer Service, Large Airport Division – Dallas/Fort Worth International
Airport With The Best Customer Service, Medium Airport Division – Nashville International
Airport With The Best Customer Service, Small Airport Division – Dallas Love Field
Airport With The Best Concessions Management Team, Large Airport Division – Chicago O’Hare International
Airport With The Best Concessions Management Team, Medium Airport Division (tie) – Louis Armstrong New Orleans International and San Diego International
Airport With The Best Concessions Management Team, Small Airport Division – Dallas Love Field
Airport With The Best Overall Concessions Program, Large Airport Division – Minneapolis-St. Paul International
Airport With The Best Overall Concessions Program, Medium Airport Division – San Diego International
Airport With The Best Overall Concessions Program, Small Airport Division – Dallas Love Field
This year’s concessions winners are:
Best DBE Operator – Avila Retail Development & Management LLC
Best Franchisor – Starbucks
Best Passenger Services – XpresSpa
Best New Specialty Retail Concept, Small Division – Uptown Minnesota by St. Croix Promotions & Retail Inc.
Best New Specialty Retail Concept, Large Division – Spanx by Paradies
Retailer With The Highest Regard For Customer Service, Small Division – Vino Volo
Retailer With The Highest Regard For Customer Service, Large Division – Paradies
Best Airport Retail Store Design, Small Division – Napa Farms Market by Tastes On The Fly, SFO Terminal 2
Best Airport Retail Store Design, Large Division (tie) – Aveda by World Duty Free Group, MSP Terminal 1, and Boutique iStore by LS Travel Retail North America, IND Concourse B
Best News & Gift Operator, Small Division – NewsLink Group LLC
Best News & Gift Operator, Large Division – Hudson Group
Best Specialty Retail Brand Operator, Small Division – Natalie’s Candy Jar
Best Specialty Retail Brand Operator, Large Division (tie) – InMotion Entertainment Group and LS Travel Retail North America for iStore
Best Overall Retailer, Small Division (tie) – Metalsmiths Sterling and Swarovski
Best Overall Retailer, Large Division – Paradies
Best New Food & Beverage Concept, Small Division – P.F. Chang’s China Bistro by Hojeij Branded Foods
Best New Food & Beverage Concept, Large Division (tie) – Border Grill by HMSHost Corp. and Starbucks Evenings by HMSHost Corp.
Food Operator With The Highest Regard For Customer Service, Small Division – Vino Volo
Food Operator With The Highest Regard For Customer Service, Large Division – HMSHost Corp.
Best Airport Restaurant Design, Small Division – Napa Farms Market by Tastes On The Fly, SFO Terminal 2
Best Airport Restaurant Design, Large Division – Bar Symon by Paradies and United Concessions Group, PIT Center Core
Best Food & Beverage Brand Operator, Small Division – Hojeij Branded Foods
Best Food & Beverage Brand Operator, Large Division – HMSHost Corp.
Best Overall Food & Beverage Brand Operator, Small Division – The Grove Inc.
Best Overall Food & Beverage Brand Operator, Large Division – HMSHost Corp.
