Airport concessionaire Delaware North introduces Sally the Robot, an automated “chef” with a rolodex of fresh meal options, to Buffalo Niagara International Airport (BUF) travelers. Open every day and around the clock, Sally the Robot’s new home across from Gate 18 will offer BUF guests unlimited accessibility to fresh, innovative food options.

Sally is a touchscreen interface created by Silicon Valley-based food robotics company, Chowbotics. She offers thousands of custom options and up to 22 ingredients to choose from. Many ethnic flavor profiles are available to create with Sally, as well as meals and snacks for any time of day.  

“We’re always listening to what travelers are looking for in their dining experience, and healthy options and convenience are always at the top of the list,” said Kevin Kelly, president of Delaware North’s travel division, which operates at more than 30 airports and travel hubs around the world. “This technology is the first of its kind in the airport dining space, and we’re especially excited to bring it to travelers in our hometown of Buffalo as a pioneering location.”

Although the company unveiled Chip, a robotic butler, at The Westin Buffalo hotel in 2017, Sally is the latest example of robot technology introduced in Buffalo by Delaware North. Sally is open seven days a week and is available for service 24 hours a day.