John Glenn Columbus International Airport (CMH) announced this week the opening of a new $134 million car rental center to provide an improved streamlined experience for passengers.
The new car rental facility features a spacious and modern customer service lobby, and transport to and from the center will be via the first zero-emission battery-electric buses in operation in the state of Ohio.
The 900,000-square-foot rental car center was paid for with customer facility charges and also includes a second-floor lobby that one day could be connected directly to a new planned terminal at the mid-Ohio airport.
“After years of careful planning, thoughtful design and skillful construction, we’re proud to offer a world-class experience for passengers with our new rental car center,” said Joseph Nardone, president and CEO of the Columbus Regional Airport Authority, operator of CMH. “We’re grateful to our construction partners, rental car operators, and especially our amazing team at CRAA for leading this massive undertaking.”
Airport officials said the process to rent and return cars will now be fast and easy, with a color-coded wayfinding system guiding passengers to circulating shuttle buses.
For local travelers, the relocation of operations from the terminal garage also frees 40 percent, or 1,700 spaces, of terminal adjacent garage parking.