Denver International Airport (DEN) this week announced a strategic partnership with biometric technology company Daon to launch a pilot program this summer to create contactless solutions to boost traveler confidence throughout the airport experience.
Using Daon’s IdentityX platform for digital on-boarding and authentication, DEN plans a multi-faceted approach to develop and test identity-driven technology tools that enable a touchless experience, maximize physical distancing, and assist risk-based health mitigation for passengers and airport workers.
“The airport experience is going to have to change in fundamental ways to give people confidence that their journey will be safe and efficient,” said DEN CEO Kim Day. “Our goal of the partnership with Daon is to develop solutions and options for travelers that will shape the future of travel and give passengers and employees the tools they need to move through the airport environment with assurance.”
Daon is providing the foundational technology platform, while DEN will provide the environment to pilot the collaborative solutions, including Glide, a fast, user-friendly biometric tool to manage enrolled identities within the airport’s ecosystem of kiosks, eGates and other locations.
Among the goals of the pilot program is a self-service reservation system that allows entry for enrolled passengers during a certain window of time and with reduced physical contact throughout the journey.
The partnership will also look at risk-based health mitigation with travelers and workers use a badge in their mobile device that presents their current health status and a touchless retail solution using a smart phone at the airport’s participating stores and restaurants.
“Daon’s biometric platform creates the foundation for a ‘touchless’ airport journey that maximizes traveler and employee safety, security, trust,and ease-of-experience,” said Daon CEO Tom Grissen. “We view this approach as creating a ‘Safety Dividend’ for DEN travelers, employees and the broader Denver community.”