Health & Safety
The safety and security of our attendees, exhibitors, sponsors, partners, and staff is our top priority at Airport Experience Conference 2025. While much of our security infrastructure is working behind the scenes in conjunction with the Gaylord National Resort & Convention Center, we are continuously reviewing and enhancing our procedures to ensure the safest experience possible for everyone.
Security measures and operational plans are in place at our events, including:
- Badge/ticket verification
- Uniformed and covert security guards
- Crowd management staff, signage and barriers, as necessary
To help us all stay safe and secure during the event, here are five key things you can do:
1. Remove Your Badge When Exiting the Event
While badges are required within the event space, please remove your badge when leaving the event space. On the final day of the event, we’ll have designated receptacles for the safe disposal of badges.
2. Stay Aware of Your Surroundings
Always remain alert, especially in crowded areas. Trust your instincts—if something doesn’t feel right, take note of it. If you see something, say something. Please report any suspicious activity immediately to event management or onsite security personnel.
3. Protect Your Belongings
Keep your valuables close to you at all times. For added security, consider storing important items in your hotel room or locked storage when possible.
4. Limit Cash and Use Secure Payment Methods
We recommend carrying only what you need in cash. For your safety, use credit cards or ATMs when possible, to minimize the risk of theft. Keep your ID on you at all times.
5. Enjoy Responsibly
Be mindful of alcohol consumption, especially in unfamiliar environments. Stay aware of your limits and look out for each other. When socializing at night, find a buddy. Avoid traveling alone.
FAQs
How will I know what to do in the event of an evacuation or fire alarm?
Our emergency plans are in place to keep everyone safe. If the fire alarm is triggered or an evacuation is required, you will hear sirens & clear instructional announcements, and event staff will help guide you to the nearest safe exit. All emergency exits in the resort are clearly marked by lighted white signs with red letters directing the path of egress. The back of all guest room doors also display a map which notes emergency exists from individual guest rooms. The resort uses a back generator for critical needs so that all emergency staircases are adequately illuminated, even in the event of a power outage.
Please follow the evacuation safety steps below:
- Be calm, courteous, and quiet.
- Immediately evacuate the meeting area follow the evacuation plan posted on the wall.
- Only use the stairs and exit doors. Do not use elevators or escalators.
What should I do if I need medical assistance during the event?
If you need medical help, please approach the nearest Airport Experience Conference staff member who will direct you to the Safety Services team and help you get assistance quickly, or call the Safety MOD at 202-528-7076. Safety Services team members are trained first responders & certified for both CPR and AED.
How do I stay informed about safety procedures?
We’ll provide safety information through our mobile app, signage throughout the venue, and event communications.
What happens if there is an emergency?
In the event of an emergency, our team is trained and ready to respond quickly. You will be notified via announcements or mobile app notifications with clear instructions. Evacuation routes are clearly marked, and event staff will be on hand to assist you.
Where can I report a lost item or find lost property?
If you’ve lost an item, please visit the event registration desk located just outside of the exhibit hall, at Prince George Registration Desk D. For any assistance during the event, you can also reach out to the nearest staff member or security personnel.
What should I do if I see suspicious activity?
If you notice anything unusual or suspicious, please report it immediately. You can alert event staff or onsite security by calling 202-528-7076. We encourage everyone to stay vigilant and trust their instincts. Remember: If you see something, say something.
Do you have a code of conduct?
Yes, please review our code of conduct here.
