JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport (JFK), says it is partnering with the U.K.-based Sunflower Lanyard Scheme to offer customers traveling through the terminal a discreet way to alert employees that they may require additional assistance, support or time.
T4 becomes the first terminal in the Northeast to offer these symbolic lanyards, which are available upon request from its web site. The lanyard, featuring a simple sunflower image on a green background, was first introduced at London’s Gatwick Airport (LGW) in 2016. Since then, more than two million lanyards have been provided to businesses and individuals worldwide.
“At T4, we are always looking for ways to better serve our passengers, and we are proud to be the first air terminal in the Northeast to participate in the Hidden Disabilities Sunflower Lanyard Scheme,” says Roel Huinink, president and CEO of JFKIAT. “Through this partnership, we are excited to expand our accessibility services and help to make our customers’ journey as seamless and comfortable as possible.”
In addition to the Sunflower Lanyard partnership, the terminal also offers Aira Access, providing passengers who are blind or have low vision with instant access to enhanced visual information, and provides an arrivals accessibility meet and greet program for people with hidden disabilities.