TITLE: General Manager
REPORTS TO: Regional Vice President
JOB DESCRIPTION
- Manage the day-to-day responsibilities of the retail and food & beverage concession program.
- Manage the senior staff personnel to achieve departmental and company goals and objectives.
- Develop and manage annual income and operating budgets.
- Negotiate all contract service agreements.
- Establish and maintain positive relationships with merchants, the Airport Authority and airport stakeholders.
- Work with the leasing team to maintain occupancy level and meet required ACDBE goals.
- Ensure the implementation and management of the property Risk Management Program.
RESPONSIBILITIES
- Develop and facilitate the attainment of property goals and objectives.
- Lead the staff to the accomplishment of their departmental goals.
- Ensure the successful implementation of the Specialty Leasing Program.
- Ensure the successful implementation of the Street Pricing Program.
- Work closely with the construction manager to ensure all tenant projects are completed in accordance to established schedules.
- Supervise marketing and customer service activities.
- Serve as day-to-day liaison with Airport Authority staff and manage compliance with all contract requirements.
- Maintain compliance with all LDBE and ACDBE requirements.
- Maintain timely and effective communications with the corporate office.
- Facilitate monthly meetings and reporting with the corporate office and the Airport Authority to provide updates on finances, leasing, construction, operations, marketing and specialty leasing.
- Manage accounts receivable at the minimum level possible.
- Serve as a key member on the Risk Management Team.
- Participate in the Manager on Duty Program.
- Manage the property in accordance to FAA and airport Rules and Regulations.
SPECIAL SKILLS
- Strong personnel management skills.
- Excellent organization and time management skills.
- Excellent communication skills, both written and spoken.
- Proficient computer skills including MS Outlook, Excel, Word and PowerPoint.
- Accounting and budgeting skills.
- Public relations, advertising and marketing skills and techniques.
- General leasing knowledge.
- Knowledge of construction and facility maintenance program.
- Basic knowledge of Loss Prevention, Safety, and security.
EDUCATION and EXPERIENCE REQUIRED
- Bachelor’s degree.
- Professional property management certifications (such as CPM or CSM) are desired.
- Ten years experience in retail property management, or equivalent experience.
For more information and to apply, please contact Diane Retzky at [email protected]
