Los Angeles World Airports (LAWA) this week announced the appointment of Ian Law as chief digital transformation officer, overseeing the information management and technology group, as well as guest experience and innovation at the organization that operates Los Angeles International (LAX) and Van Nuys (VNY) airports.
Law had been serving as chief information officer at San Francisco International Airport (SFO), where during the pandemic he led industry initiatives to enable public access to important airport-related COVID-19 information at more than 300 airports worldwide and spearheaded an effort to make airport COVID-19 testing and vaccination services information more accessible to passengers.
Law also served in external advisory and consultancy roles at the U.K. government, focused on technology procurement and public service reform and transformation.
“Los Angeles World Airports is creating a digital marketplace in which our guests will have full control over their entire airport experience from the convenience of their own devices, and the addition of Ian Law to our executive team will put a laser focus on innovation, guest experience and our digital-first mindset,” said Justin Erbacci, CEO, LAWA. “Mr. Law brings decades of experience leading solutions in ground-transportation, passenger processing, tenant services and digital services, all of which will help enhance our transformation.”