Los Angeles International Airport (LAX) has debuted LAXOrderNow.com, a new service that lets passengers use their mobile device to order food and beverages from restaurants throughout the airport’s terminals.
LAXOrderNow.com is a collaboration among Los Angeles World Airports (LAWA), Unibail‐Rodamco‐Westfield Airports (URW Airports) and Grab. The app lets guests search, browse and order food and non‐alcoholic beverages from more than 20 participating LAX restaurants without having physical contact with another person.
“LAX is leading the airport industry in developing new ways for our guests to access all the information and services they need through their mobile devices,” said Justin Erbacci, CEO of LAWA, operator of LAX. “LAX Order Now is another step in creating that customized, seamless travel experience, while also keeping our guests safe with another touchless service
LAX Order Now does not require downloading a mobile app and multiple forms of payments are accepted, including, credit/debit cards, Apple Pay and Google Pay.
“Partnering to keep people safe and healthy in the airport is key to restoring confidence in travel,” said Mike Salzman, EVP and group director, URW Airports. “LAX Order Now is a testament to how we can work together to bring new initiatives to market that create a more efficient experience, help drive sales and return airport employees to their jobs.”