Los Angeles International Airport (LAX) this week announced the launch of a new robotic ambassador, NomNom, for its popular online LAX Order Now food and beverage ordering and delivery service
In partnership with Unibail-Rodamco-Westfield (URW), the delivery service will begin using the two-wheeled, semi-autonomous cargo robot that can carry up to 40 pounds of food at a time as it follows behind delivery staff from AtYourGate, which delivers food ordered via LAX Order Now.
NomNom can move at speeds up to six mph and uses a series of cameras and sensors to recognize and follow its handler throughout the airport. At Your Gate delivery team members, and NomNom, wear branding to be identified easily and connect quickly with guests who place orders.
LAX Order Now offers contactless order pickup from LAX restaurants, with optional delivery available directly to the gate areas in select terminals. Guests can scan QR codes throughout the terminals or visit LAXOrderNow.com to browse menus, place an order and pay.
