Los Angeles International (LAX) and partner Unibail‐Rodamco‐Westfield Airports (URW) have launched several new digital services at the airport to let travelers pre-order food and shop online through the flyLAX.com website.
Passengers can use the “Dining, Shopping and More” link on the FlyLAX site or go directly to LAXShopDine.com to view a new product catalog as well as the digital food ordering services powered by Grab. Seven airport restaurants are participating in the launch with new restaurants, features and other amenities expected in the future.
“LAX is proud to once again be at the forefront of innovation, piloting a new digital marketplace and showcasing a vision of the airport of the future,” says Deborah Flint, CEO of Los Angeles World Airports, operators of LAX “By utilizing new technologies, we are creating mobile, anticipatory guest experiences and taking a giant step forward in bringing the front door of LAX to the fingertips of travelers well before they set foot at the airport.”
URW Airports, the in‐terminal manager of LAX Terminals 1,2, 3, 6, Tom Bradley International Terminal and the upcoming International Concourse set to open next year, is partnering with Houston-based start-up Grab on mobile food ordering at Barney’s Beanery, SeaLegs Wine Bar, The Habit Burger Grill, SLAPFISH Modern Seafood Shack, Earthbar, Wahoo’s Fish Taco and W Pizza.
“We want to take as much of the stress out of traveling as possible,” says Logan Meier, URW VP of emerging technology. “That effort starts with us at the airport, working together with key stakeholders, to enable new solutions that simplify the journey.”