From restaurants to retail, concessionaires are working to cater to the changing international traveler demographic. Concessionaires are using technology such as touch-screen tablets, FIDS and queue management to make travelers’ experience easier – and help their bottom lines, to boot. Three leaders of medium hubs talk about how air service reductions are affecting them and what the solutions might be. HMSHost Corp. chooses five finalists for a cooking competition to win the chance to have their dish on a menu at Chicago O’Hare International. Construction workers on the job at the Houston Airport System are required to attend training about safety and security.
