The Metropolitan Airports Commission (MAC) has relocated and expanded the Minneapolis-St. Paul International Airport (MSP) rideshare pick-up zone at Terminal 1 to improve the ground transportation experience for passengers. The new pick-up zone for travelers using app-based ride services – such as Uber and Lyft – was moved one level down to the Terminal 1 Ground Transportation Center, which features about 50 vehicle spaces, double the previous location.
“Every airport experience begins or ends with ground transportation,” said Brian Ryks, CEO of the MAC, which owns and operates MSP. “These improvements allow us to offer more convenience and service for thousands of rideshare travelers every day. The spacious Ground Transportation Center lobby offers more seating and a fully covered pick-up area that removes the impact of weather when passengers load into vehicles.”
More than one million MSP passengers ordered rideshare services from Terminal 1 in the last 12 months, equating to approximately 2,900 ride requests per day.
Going forward, travelers hailing a ride at Terminal 1 will be directed to one of three zones (A, B or C) within the Ground Transportation Center with overhead directional wayfinding leading customers to the new location.
