NEWS
TOP STORIES
Paradies Lagardère’s Tedesco Passes
Renee Tedesco, vice president of business development for Paradies Lagardère, passed away over the weekend, the company announced Monday. Tedesco, who died suddenly while exercising in her home, had been with the company since September of 2014. “We are all shocked...
Construction on 10-Gate CLT Expansion Commences
Charlotte Douglas International Airport (CLT) said this week that its Concourse A Expansion – Phase II construction that will add 10 new gates is underway and on schedule for completion in fall 2024. The 191,848-square-foot expansion will feature auto-tinting window...
CAC Urges Steps to Ease Canadian Airport Delays
The Canadian Airports Council (CAC) this week urged government officials to take steps, including the end of random COVID tests of passengers, to ease bottlenecks that are delaying the processing of international passengers and adding lengthy security times for...
ARRA Pushes For Pricing Policy Waivers
The Airport Restaurant & Retail Association (ARRA) this week urged airports to consider some pricing policy modifications as the airport concessions industry’s nascent recovery is threatened. Inflation, supply chain challenges and labor costs are all weighing...
NEWS FLASHES
Marshall Retail Group, MEEL Partner at BNA
The Marshall Retail Group, a WHSmith company, this week announced it has partnered with Nashville-based meal-kit service MEEL to open its first brick and mortar store in Nashville International Airport (BNA). Located inside Concourse C of the airport, MEEL offers...
BDL Will Add Aira for Vision-Impaired Travelers
Bradley International Airport (BDL) joined Connecticut Governor Ned Lamont and other public officials in announcing that the state’s 18-month pilot program offering Aira at no cost for individuals who are blind or have low vision has been expanded to BDL. Aira is a...
American Express Partners On CMH Escape Lounge
Escape Lounge and American Express this week announced plans to open a new Escape Lounge – The Centurion Studio Partner at John Glenn Columbus International Airport (CMH) in Columbus, Ohio. Set to open later this year in the CMH Concourse B near gate 32, the...
Servy Launches Order Now Service at YVR
Servy this week announced the launch of its self-service platform Order Now at Vancouver International Airport (YVR), its second airport marketplace program in Canada. YVR Order Now allows passengers to order their meals with their phones through yvr.ca/ordernow. The...
THREE QUESTIONS
Three Questions with Phil Seward, SVP Loyalty Strategy – Americas for Collinson
Global loyalty and benefits company Collinson has been focusing on customer engagement in airports. One of its projects, Grab, the mobile app that allows travelers to order food from airport concessions through their phones and pick it up when it’s ready, has gained...
Three Questions with Goutam Kundu, Senior Vice President and Chief Information Officer, Office of Technology, Metropolitan Washington Airport Authority
Biometric technology is coming up quickly, with decision-makers in a variety of industries looking to new technology to build their userbase and streamline their operations. While an abundance of available software already makes biometric identification possible, the...
Three Questions With Peter Chambers, Co-Founder & COO Of Sleepbox
Micro-hotel brand Sleepbox debuted at Washington Dulles International Airport (IAD) earlier this year. Founded by M.I.T. students Mikhail Krymov, Peter Chambers, and Alexei Goryainov in 2016, Sleepbox offers an in-airport option for everything from quick recharges to...
Three Questions with Robert Poole, Director of Transportation Policy, Reason Foundation
Funding for the airport industry remains in flux. Congress last year passed a reauthorization of the Federal Aviation Administration without increasing the passenger facility charge that helps airports build infrastructure. And, while there seems to be wide agreement...
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