NEWS
TOP STORIES
Optimism Palpable As Passenger Numbers Rise
Notes of optimism were sounded in this week’s industry call hosted by the Airport Restaurant and Retail Association (ARRA), with executives and guest speakers sharing news of increased travel and concessions demand. “Spring has put a bounce in everyone’s step,” noted...
Enthusiasm For Travel Accelerating, SW Executive Says
After a year of curtailed activity due to the pandemic, this spring people are beginning to reveal and act upon a pent-up desire for excitement and travel, said Steve Sisneros, managing director, airport affairs for Southwest Airlines. Speaking on the weekly industry...
Wyatt: Partnerships Crucial As Recovery Picks Up
The Airport Restaurant & Retail Association (ARRA) tapped Bill Wyatt, director of Salt Lake City International Airport (SLC), for its latest industry call on the revival of the airport concessions business. Wyatt focused on the partnerships that he says are...
Global Recovery Dependent On Health Data-Sharing, ACI Predicts
Air travel recovery is underway in most major markets but will be stalled without the adoption of some sort of global health passport, Luis Felipe de Oliveira, Airports Council International (ACI) World director, said in a webinar Thursday. “Establishing interoperable...
NEWS FLASHES
CMH Travelers Can Now Drink Before Boarding
John Glenn Columbus International Airport (CMH) said this week that airport passengers can now purchase single servings of alcohol to-go from restaurants in post-security areas. The new amenity is thanks to a recent provision to Ohio law, and beer, wine or cocktails...
MSP Adds Droids to Airport Food Delivery
Minneapolis-St. Paul International Airport (MSP) and mobile food ordering platform AtYourGate this week introduced a rolling droid to deliver food and beverages to passengers at their gate as part of a pilot program to enhance contactless food ordering in Terminal 1....
Ramsey, Deuben Among New Promotions at BNA
The Metropolitan Nashville Airport Authority (MNAA), operators of Nashville International Airport (BNA) said this week that Robert Ramsey has been promoted to executive vice president and chief operating officer, while Kristen Deuben was promoted to vice president of...
Avelo Airlines Launches With 11 Destinations
Avelo Airlines, the first mainline U.S. carrier launched in nearly 15 years, began taking reservations today and will begin flying from its base at Hollywood Burbank Airport (BUR) beginning April 28. Combatting what it calls “two decades of choice-reducing industry...
THREE QUESTIONS
Three Questions with Phil Seward, SVP Loyalty Strategy – Americas for Collinson
Global loyalty and benefits company Collinson has been focusing on customer engagement in airports. One of its projects, Grab, the mobile app that allows travelers to order food from airport concessions through their phones and pick it up when it’s ready, has gained...
Three Questions with Goutam Kundu, Senior Vice President and Chief Information Officer, Office of Technology, Metropolitan Washington Airport Authority
Biometric technology is coming up quickly, with decision-makers in a variety of industries looking to new technology to build their userbase and streamline their operations. While an abundance of available software already makes biometric identification possible, the...
Three Questions With Peter Chambers, Co-Founder & COO Of Sleepbox
Micro-hotel brand Sleepbox debuted at Washington Dulles International Airport (IAD) earlier this year. Founded by M.I.T. students Mikhail Krymov, Peter Chambers, and Alexei Goryainov in 2016, Sleepbox offers an in-airport option for everything from quick recharges to...
Three Questions with Robert Poole, Director of Transportation Policy, Reason Foundation
Funding for the airport industry remains in flux. Congress last year passed a reauthorization of the Federal Aviation Administration without increasing the passenger facility charge that helps airports build infrastructure. And, while there seems to be wide agreement...
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