NEWS
TOP STORIES
Travelers Increasingly Embrace Tech Solutions, SITA Survey Show
Air passengers are expanding their use of mobile and touchless technologies as passenger traffic surges due to pent-up demand, SITA’s 2022 Passenger IT Insights research shows. The survey, conducted in the first quarter of 2022, reveals an increase in passenger use...
International Travel Recovery Underway, Data Shows
Inbound travelers to the United States are returning in droves this summer, a boom prompted by the early June action by the U.S. government to drop the requirement to COVID test before entry. According to new data released by the World Travel & Tourism Council and...
REEF Opens Virtual Food Hall At RDU
Reef Technology and ACDBE partner Hubb Kitchen have opened the getREEF Virtual Food Hall in Terminal 2 of Raleigh-Durham International Airport (RDU). The kitchen features nine popular brands including fast-growing international favorites such as Krispy Rice, 800...
DEN CEO Washington Nominated to Head FAA
Airports Council International – North America (ACI-NA) has come out in support of President Joe Biden’s nomination last week of Phillip Washington, CEO of the Denver International Airport (DEN), as Administrator of the Federal Aviation Administration (FAA)....
NEWS FLASHES
AMAC Announces Board Leadership
The Airport Minority Advisory Council has revealed its new slate of at-large directors. The advocacy group is welcoming three new members and four returning member sot the AMAC Board of Directors. The appointees are: Karen Ellis, Chief Customer Experience Officer, San...
PANYNJ, Clear Channel Go Digital
The Port Authority of New York and New Jersey and Clear Channel Airports are embarking on a plan that will create new, world-class digital media infrastructure at the region’s airports. The agreement includes a new all-digital media network as part of LaGuardia’s...
BOS Launches Rewards Program
The Massachusetts Port Authority has launched a new rewards program for passengers. BOS Rewards at Boston Logan International Airport (BOS) is a free and secure passenger rewards, engagement, and customer experience enhancement program. Passengers who enroll in the...
Airline Operating Revenues Rise
Operating revenues at leading airlines in the United States were higher than pre-pandemic levels, according to analysis from TradingPedia. Despite operational hurdles and decade-high inflation, the airline industry has seen sizable improvement in international travel...
THREE QUESTIONS
Three Questions with Phil Seward, SVP Loyalty Strategy – Americas for Collinson
Global loyalty and benefits company Collinson has been focusing on customer engagement in airports. One of its projects, Grab, the mobile app that allows travelers to order food from airport concessions through their phones and pick it up when it’s ready, has gained...
Three Questions with Goutam Kundu, Senior Vice President and Chief Information Officer, Office of Technology, Metropolitan Washington Airport Authority
Biometric technology is coming up quickly, with decision-makers in a variety of industries looking to new technology to build their userbase and streamline their operations. While an abundance of available software already makes biometric identification possible, the...
Three Questions With Peter Chambers, Co-Founder & COO Of Sleepbox
Micro-hotel brand Sleepbox debuted at Washington Dulles International Airport (IAD) earlier this year. Founded by M.I.T. students Mikhail Krymov, Peter Chambers, and Alexei Goryainov in 2016, Sleepbox offers an in-airport option for everything from quick recharges to...
Three Questions with Robert Poole, Director of Transportation Policy, Reason Foundation
Funding for the airport industry remains in flux. Congress last year passed a reauthorization of the Federal Aviation Administration without increasing the passenger facility charge that helps airports build infrastructure. And, while there seems to be wide agreement...
AXN VIDEOS
