NEWS
TOP STORIES
Concessionaires Argue For New Standards In Airport Contracts
Concessionaires made the plea for change in this week’s industry call hosted by the Airport Restaurant & Retail Association (ARRA). Citing the trade group’s third “Facing Facts” paper, two concessions representatives – Carlos Bernal, CEO of Areas USA, and John...
The 2021 Airport Experience Conference is Coming!
We know you’re ready to do business in person again, so the Airport Experience News team is hard at work planning the 2021 Airport Experience Conference. This multi-day, highly anticipated networking and educational event will take place at the beautiful Gaylord Texan...
Bheodari Named ATL General Manager
Balram Bheodari has been named the general manager of Hartsfield-Jackson Atlanta International Airport (ATL) by Atlanta Mayor Keisha Lance Bottoms. Bheodari had been serving as deputy general manager for operations at ATL since 2016 and has been with the airport since...
Wilson Takes Over Delaware North Travel
Delaware North announced that group president Bob Wilson will take over responsibility for the company’s travel business of food service and retail operations at 25 U.S. airports. Wilson’s new role is on top of his continuing to run the Patina Restaurant Group...
NEWS FLASHES
Messina Joins Hudson As Business Development Executive
Longtime industry executive Iris Messina has joined Hudson as vice president, business development. She will be responsible for managing a portfolio of business, with a focus in the Western region. She reports to Courtney Thornton, executive vice president, corporate...
USTA Praises White House Steps to Open Travel
The U.S. Travel Association (USTA) this week praised the Biden Administration’s announcement that it would form working groups to determine the path to reopening international travel with Canada, the European Union, Mexico and the United Kingdom: “U.S. Travel and its...
MCO Announces Vaccine Site
Orlando International Airport (MCO) announced this week that both Johnson & Johnson and Pfizer COVID-19 vaccines are available at The Florida Department of Emergency Management vaccination site inside the airport for as long as supplies last. The vaccine site is...
ACI-NA Supports Net Zero Emissions By 2050
Airports Council International – North America (ACI-NA) said this week that it welcomes the call by its parent organization, Airports Council International-International (ACI-World) for a global airport industry initiative to reach net zero carbon emissions by 2050....
THREE QUESTIONS
Three Questions with Phil Seward, SVP Loyalty Strategy – Americas for Collinson
Global loyalty and benefits company Collinson has been focusing on customer engagement in airports. One of its projects, Grab, the mobile app that allows travelers to order food from airport concessions through their phones and pick it up when it’s ready, has gained...
Three Questions with Goutam Kundu, Senior Vice President and Chief Information Officer, Office of Technology, Metropolitan Washington Airport Authority
Biometric technology is coming up quickly, with decision-makers in a variety of industries looking to new technology to build their userbase and streamline their operations. While an abundance of available software already makes biometric identification possible, the...
Three Questions With Peter Chambers, Co-Founder & COO Of Sleepbox
Micro-hotel brand Sleepbox debuted at Washington Dulles International Airport (IAD) earlier this year. Founded by M.I.T. students Mikhail Krymov, Peter Chambers, and Alexei Goryainov in 2016, Sleepbox offers an in-airport option for everything from quick recharges to...
Three Questions with Robert Poole, Director of Transportation Policy, Reason Foundation
Funding for the airport industry remains in flux. Congress last year passed a reauthorization of the Federal Aviation Administration without increasing the passenger facility charge that helps airports build infrastructure. And, while there seems to be wide agreement...
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