Cincinnati/Northern Kentucky International Airport (CVG) and tech firm Ottonomy have teamed up to introduce Ottobots, a fleet of fully autonomous delivery robots for food and retail, to airport travelers.

With Ottobots, passengers are now able to order contactless delivery directly to their location in Concourse B of the airport, including grab and go, beverage and travel items sold at select retail stores operated by Paradies Lagardère via orderatcvg.com on their mobile device.

Customers receive status updates on their phone and a unique QR code, which can be scanned by the robot’s top camera to open the secure compartment and retrieve their items. The entire delivery experience is contactless and fully autonomous, a first in the industry.

“At CVG, we are redefining the travel experience by combining talent and tech to deliver innovative solutions,” said Candace McGraw, CVG CEO. “We’ve built a culture of innovation at the airport and are excited to partner with Ottonomy to test and advance this technology in a live, airport environment.”

Ottobots can navigate autonomously through crowds and unpredictable environments using Ottonomy’s proprietary Contextual Mobility navigation tech. The overall system is highly scalable and flexible utilizing a comprehensive suite of cloud tools that manages a fleet of robots deployed throughout different areas of an airport.