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Latest News

Hatanaka Named Executive Director Of BUR

John Hatanaka has been named executive director of Hollywood Burbank Airport (BUR), effective immediately. Hatanaka succeeds Frank Miller, who retired this month. "John is poised to lead the airport into this new era of growth and innovation," said Ara Najarian,...

AlAS Names New Director

The Alaska Department of Transportation & Public Facilities (DOT&PF) has appointed Angie Spear the new director of the Alaska International Airport System (AIAS) in charge of managing the system’s operations, regulatory compliance, strategic planning and...

Murray Named CEO of SSP; Svagdis To Depart

Pat Murray has taken on the role of CEO of SSP America, effective immediately, parent company SSP Group announced today. Murray succeeds Michael Svagdis, who is leaving to pursue a new opportunity outside SSP Group, the company said. Murray previously was deputy CEO....

FAA Announces $332 Million In Airport Infrastructure Grants

The U.S. Department of Transportation’s Federal Aviation Administration (FAA) has announced more than $332 million for 171 grants across 32 states to modernize airports through the Airport Infrastructure Grants (AIG) program. In total, the Bipartisan Infrastructure...

OFF THE PAGE: Moving On: Eight Retiring Directors Share Insights

Editor’s Note: The December/January issue of Airport Experience News spotlights eight prominent airport directors who have announced their retirements. From most challenging moments and biggest achievements to plans post-airport leadership, the eight directors shared...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here

JMP Completes $2B Bond Insurance for JFK T6

JMP Completes $2B Bond Insurance for JFK T6

The Vantage Group-led JFK Millennium Partners (JMP) announced the successful issuance of $2 billion in bonds to finance the construction of the new Terminal 6 at John F. Kennedy International Airport (JFK). Of the $2 billion marked to finance the first phase of the T6...

PSP Opens Agua Caliente Concourse

PSP Opens Agua Caliente Concourse

Palm Springs International Airport (PSP) and Agua Caliente Casinos have renamed the airport’s RJ Concourse the Agua Caliente Concourse. City of Palm Springs Mayor Jeffrey Bernstein, Agua Caliente Band of Cahuilla Indians tribal chairman Reid D. Milanovich, Agua...

IND Releases Concessions RFP

IND Releases Concessions RFP

The Indianapolis Airport Authority has released a solicitation for concessions opportunities at Indianapolis International Airport (IND). The solicitation includes six distinct locations throughout the terminal.   The Authority is hosting a pre-proposal meeting at IND...

ACI World Releases New Guide To Digital Transformation

ACI World Releases New Guide To Digital Transformation

The Airports Council International (ACI) World has released a new guide outlining best practices for airports to embrace digital infrastructure as a means of improving their commercial offering. The Airport Commercial Digital Transformation Best Practices...

JFK NTO Announces New Leadership

JFK NTO Announces New Leadership

John F. Kennedy International Airport (JFK)’s New Terminal One (NTO) has appointed a new executive vice president and a new chief legal officer to its executive team. Lisa Studness Reifer will serve as NTO’s executive vice president and chief commercial and strategy...

ATL Launches Small Business Program

ATL Launches Small Business Program

Hartsfield-Jackson Atlanta International Airport (ATL) has announced a new small business development program, the ATL Concessions Small Business Academy, which will engage operators interested in entering the ATL market on topics such as navigating the City of...

Barista Bot Opens At DEN

Barista Bot Opens At DEN

Passengers looking to fuel up at Denver International Airport (DEN) now have a high-tech barista at their service, as the airport opens a locally owned and operated automated Barista Bot. Located near gate C48 in front of Smashburger and open 24/7, the fully automated...

WH Smith North America Opens New SLC Stores

WH Smith North America Opens New SLC Stores

WH Smith North America has launched three new retail concepts in Salt Lake City International Airport (SLC)’s Concourse B. The concessionaire has opened Travel+Right, a health and wellness-focused market (in partnership with brand owner and  operator Airport Retail...

OTG Unveils New LGA Concessions

OTG Unveils New LGA Concessions

OTG Concessions Management has opened five new concepts in LaGuardia Airport (LGA)’s Terminal C. The Delta terminal’s dining landscape now include Calista Taverna, a modern Mediterranean restaurant with an open kitchen serving Greek fare like Souvlaki, grape leaves...

MAGAZINE

Airport Experience News Magazine | Customer Service Issue 2023

In This Issue

 

AXN’s Directors Of The Year Share Aviation Journeys

2024 Leadership Issue

Colleagues Praise This Year’s DOYs

2024 Leadership Issue

Retiring Directors Reflect On Careers

2024 Leadership Issue

Executives Share Mentor And Mentee Stories

2024 Leadership Issue

New Generation Leadership Added To ACI-NA Board

2024 Leadership Issue

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