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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
RNO Unveils MoreRNO Expansion Project
The Reno-Tahoe Airport Authority (RTAA) this week unveiled a multi-year construction program, called MoreRNO, at Reno Tahoe International Airport (RNO) that will include expanding the ticket hall and adding windows, art and new technology to enhance the passenger...
OTG, UNICEF Partner on Ukraine Relief Initiative
Airport hospitality group OTG and UNICEF USA (United Nations Children’s Fund) this week announced an initiative to allow travelers to donate to Ukraine relief directly from airport ordering iPads as well as OTG’s mobile ordering technology. The campaign will allow...
TPA Adding Moving Walkways to Garage
Tampa International Airport (TPA) this week announced a new $29 million project to add moving walkways to the airport’s Long Term Garage as part of an effort to improve the passenger experience from car to gate. Phase 1 of the new project is expected to be completed...
SFO Reopens Yoga Rooms
San Francisco International Airport (SFO) this week said it is reopening its Yoga Rooms for the first time since the pandemic began two years ago. SFO has Yoga Rooms in two post-security locations, in Terminal 2 and Terminal 3. Both facilities are open during...
ONT, Shift4 Partner on Mobile Point-of-Sale
Ontario International Airport (ONT) this week announced a strategic partnership with Shift4 to implement the company’s VenueNext mobile point-of-sale solution at the airport, enabling travelers to order pay for food, beverages and merchandise from the convenience of...
Myers Named EVP/COO at TUL
The Tulsa Airports Improvement Trust (TAIT) this week announced that Paul Myers has been appointed its new executive vice president and chief operating officer, overseeing operations, customer experience, human resources, and information technology at Tulsa...
Flaherty Named Master ConcessionAir Area Director
Master ConcessionAir (MCA) announced this week it has hired David Flaherty as area director overseeing several airports for the organization, including but not limited to Newark Liberty International (EWR), Dulles International (IAD), Washington Reagan National (DCA)...
LAX Opens new Headhouse for Terminal 2, 3
Los Angeles World Airports (LAWA), Delta Air Lines and local officials this week held a ribbon-cutting ceremony to unveil the new Los Angeles International Airport (LAX) centralized headhouse for Terminals 2 and 3, part of a joint $2.3 billion project that will...
Airport Dimensions Opens The Club CLT
Airport Dimensions, the global leader in airport lounges and travel experiences, this week announced the addition of another location to its acclaimed brand The Club with the launch of its latest airport lounge at Charlotte Douglas International Airport (CLT). The...
XpresCheck COVID-Testing Site Opens at MCO
The XpresSpa Group announced this week it has opened a new XpresCheck COVID-19 testing facility at Orlando International Airport (MCO). The MCO XpresCheck is located pre-security, in the South Walk area in the Main Terminal. COVID-19 testing options include a Rapid...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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