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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Probst Announces Retirement from SAN
The San Diego County Regional Airport Authority, which oversees San Diego International Airport (SAN), this week announced that Denny Probst is retiring from his role as vice president of development for the Airport Authority. The Airport Authority noted that Probst’s...
ReachTV Partners With Sport 24 Channel
ReachTV, the largest airport television network in the U.S., this week announced a multi-year partnership with Sport 24, the IMG-owned live sports channel for the inflight and on-ship industry, that will provide global brands with the opportunity to target travelers...
PANYNJ Issues EWR Master Planner RFP
The Port Authority of New York and New Jersey (PANYNJ) this week issued a Request for Proposals (RFP) for a master planner to oversee architectural, planning, engineering and business development services for the next phase of the redevelopment of Newark Liberty...
Khimji Named to New Position at LAS
The Clark County Department of Aviation, which oversees Harry Reid International Airport (LAS), this week named Rishma Khimji as chief information technology officer, where she will plan, organize and administer the comprehensive IT operations at the airport. Khimji...
IAD Acquires Electric Shuttle Buses
The Metropolitan Washington Airports Authority (MWAA) announced this week that it has purchased five fully electric-powered buses from Proterra Operating Company for use in its fleet of parking shuttles at Washington Dulles International Airport (IAD). This purchase...
Alaska Airlines Testing New Bag-Drop, ID Tech at SJC
Alaska Airlines said this week it is rolling out new tech-driven enhancements at Mineta San Jose International Airport (SJC) to improve the passenger experience, including new ways to check bags and verify ID at the airport. Alaska recently introduced new tabletops...
Children’s Circus Coming to STL
The flying children of Circus Harmony will make an appearance at St. Louis Lambert International Airport (STL) this week to celebrate the airport’s new photo exhibit “Watch Out for Flying Children,” now showing at the Lambert Gallery on the lower level near Gate C....
MRG Opens sodoPOP at SEA
The Marshall Retail Group (MRG), a WHSmith company, this week announced the opening of sodoPOP at Seattle-Tacoma International Airport (SEA) to provide airport passengers with the chance to buy trendy collectables, Seattle sports memorabilia and other...
PHL Celebrates National Cheesesteak Day
Philadelphia International Airport (PHL) is launching a weeklong celebration surrounding National Cheesesteak Day, March 24, with special events and freebies that highlight the iconic local sandwich. Travelers can enjoy cheesesteaks and cheesesteak-inspired items from...
ORD, MDW Launch “What We’re Made Of” Campaign
Chicago Mayor Lori Lightfoot and the Chicago Department of Aviation (CDA) this week announced the launch of a new marketing campaign, “What We’re Made Of,” at O’Hare International (ORD) and Midway International (MDW) to promote all that the city has to offer. The...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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