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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Noble Named COO of LaGuardia Gateway Partners
Vantage Airport Group announced that Suzette Noble has joined its corporate executive team as chief operating officer of LaGuardia Gateway Partners, the Vantage-led private organization leading the $5.1B transformation and management of the new Terminal B at LaGuardia...
DFW Partners on Phone-Based Digital Worker ID
Dallas Fort Worth International Airport (DFW) said this week it is working with Mastercard and SITA on a pilot program that grants employees airside access using digital identity technology on their mobile devices. During the pilot program, a combination of...
LAX Launches Valet Parking for Terminal 1
Los Angeles International Airport (LAX) announced this week that travelers will now have the option to valet park their vehicle in the garage across from Terminal 1, adding that the service can be booked ahead of time at Parking.FlyLAX.com. This new valet service will...
KCI to Add Wireless Charging for Electric Buses
As part of the $1.5-billion Kansas City International Airport (MCI) New Terminal project, the Kansas City Aviation Department this week announced it was investing in the first wireless vehicle charging system installed at a U.S. airport. The Aviation Department will...
Sundin Joins AeroParker as Client Success Manager
AeroParker announced this week that Kyle Sundin has joined the company as client success manager after more than a decade working for the Port Authority of New York and New Jersey (PANYNJ). Sundin brings a wealth of experience to his role after spending 13 years at...
Sundin Joins AeroParker as Client Success Manager
AeroParker announced this week that Kyle Sundin has joined the company as client success manager after more than a decade working for the Port Authority of New York and New Jersey (PANYNJ). Sundin brings a wealth of experience to his role after spending 13 years at...
MKE Introduces Sunflower Lanyard Program
Milwaukee Mitchell International Airport (MKE) celebrated International Day of Persons with Disabilities by becoming the latest U.S. airport to make air travel easier for passengers who have non-visible or “hidden” disabilities through the use of a Sunflower Lanyard....
FLL Winter Music Festival Returns
After a hiatus last year due to the COVID-19 pandemic, Broward County's Fort Lauderdale-Hollywood International Airport (FLL) said this week it will hold its Winter Festival of Music holiday showcase at the airport for the 33rd time. With the support of Broward County...
PVD Launches Sunflower Lanyard Program
The Rhode Island Airport Corporation (RIAC) this week announced the launch of a new program to allow travelers with hidden disabilities to self-identify their possible need for additional assistance from personnel at Rhode Island T. F. Green International Airport...
DEN Outlines Commitment to Diversity, Inclusion
Denver International Airport (DEN) said this week it has added language to its competitive solicitations, including RFPs, RFQs, RFIs, that include detailed information about the airport’s Equity, Diversity and Inclusion (EDI) requirements, including a required Equity...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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