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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
GSP Demonstrates Electric, Automated Vehicle Capabilities
Greenville-Spartanburg International Airport (GSP) held a demonstration Friday of an all-electric automated vehicle in the airport’s new Economy P1 parking. The demonstration was designed to show airport and community partners the capabilities of the latest Group...
GSP Opens Museum of Airport’s History
Greenville-Spartanburg International Airport (GSP) this week officially unveiled a new Airport Museum, celebrating the airport and its contributions to the region and its economy since its opening in 1962. The 350-square-foot museum is located near the MAG Escape...
Floyd Named MEM Assistant Operations VP
The Metropolitan Nashville Airport Authority this week announced that Adam Floyd has become its new assistant vice president, operations and will oversee the airside and landside operations for the Nashville International (BNA) and John C. Tune Airports (JWN). Floyd...
Basil Street Pizza Debut Automated Pizza at SAT
Basil Street Pizza and Prepango announced this week the unveiling of two automated pizza kitchens (APKs) at San Antonio International Airport (SAT) to provide travelers with a personal brick-oven style pizza in just three minutes with the push of a button. Located in...
ACI-NA Lauds DeFazio Following Retirement Announcement
Airports Council International – North America (ACI-NA) commended Oregon Dem. Rep. Peter DeFazio, chair of the U.S. House of Representatives Transportation and Infrastructure Committee, on his lasting positive impact on airport infrastructure following the...
CAC Supports Return of Airport Arrivals Testing
The Canadian Airports Council (CAC) this week expressed support for the Canadian government’s announcement of a return to 100 percent arrivals testing of all international travelers to Canada from all countries except the U.S. due to the Omicron COVID variant....
CLEAR Expands to EWR Terminal B
CLEAR announced this week that identity technology and expedited security lanes are now available at Newark Liberty International Airport’s (EWR) Terminal B. With this expansion, CLEAR’s expedited security lanes are now available at EWR Terminals B and C just ahead of...
XpresSpa, CDC Launch Omicron Detection
The XpresSpa Group and its XpresCheck subsidiary this week announced a joint effort with the Centers for Disease Control and Prevention (CDC) and Ginkgo Bioworks to expand its current COVID-19 surveillance program to now detect the new Omicron variant. The...
Leathers Named New CLT Planning Director
Amber Leathers is the new airport planning director at Charlotte Douglas International Airport (CLT) where she will be responsible for the management of design work at the airport, the City of Charlotte announced Leathers brings more than eight years of experience...
TPA Launches Electric Wheelchair, Sunflower Lanyard Programs
Tampa International Airport (TPA) this week announced the roll out of two new initiatives for passengers and guests with both physical limitations and less visible disabilities, such as autism. The new Hidden Disabilities Sunflower Lanyard Program helps Guests...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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