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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Nyika Allen Joins OAK Business Department
Nyika Allen has been named the new assistant director of aviation for business, strategy, and finance at Oakland International Airport (OAK), leaving her current role as Albuquerque International Airport (ABQ) director to take her new position in the Bay Area. Allen...
Construction Begins on New Terminal 1 at SAN
Construction work began this month on the new $2.6 billion Terminal 1 at San Diego International Airport (SAN) following the completion and approval of the Federal Aviation Administration (FAA) National Environmental Policy Act process. The San Diego County Regional...
MEM Partners with ZüpMed on COVID Testing Clinic
Memphis International Airport (MEM) announced this week it has partnered with local concierge medical clinic ZüpMed to open onsite COVID-19 testing and services at the airport. Located in the B ticketing lobby across from the Southwest Airlines and American Airlines...
Several New Appointments, Hires at ReachTV
ReachTV, which delivers curated and original programming to more than 90 airports, said this week that Alison Hashimoto has joined the company as executive vice president/COO, while Demetria Wideman comes aboard as vice president of business development and airport...
Iconic PHX Mural Rehomed in Rental Car Center
Phoenix Sky Harbor International Airport (PHX) announced that the popular mural, The Phoenix, which attracted admiration from travelers for more than five decades when showcased in Terminal 2, has been relocated and can now be seen at the airport’s Rental Car Center....
DTW To Host Small Business Symposium
The Wayne County Airport Authority (WCAA), operator of Detroit Metropolitan Wayne County Airport (DTW), announced it will be hosting a small business symposium next week for local companies interested in contract opportunities at the airport. Business leaders may...
MIA Reopens Concourses Closed By Pandemic
Miami International Airport (MIA) announced it is reopening its Concourse E international arrivals facility and its Concourse F gates this week for the first time since the pandemic began in early 2020. Passengers arriving on international flights at MIA’s concourses...
Bar-B-Cutie SmokeHouse Opens at BNA
Fraport Tennessee this week celebrated the opening of the Bar-B-Cutie SmokeHouse at Nashville International Airport (BNA), the first airport location of the popular local family-owned restaurant that has been operating for more than 60 years. Located in the A/B North...
PIT Therapy Dogs Costume Up for Halloween
Pittsburgh International Airport’s (PIT) “PIT PAWS” therapy dog team celebrated Halloween this week by donning costumes and handing out treats to passengers at the airport. PIT PAWS, Pups Alleviating Worry and Stress, is the airport’s dog therapy program that launched...
DEN Completes First Phase of Great Hall Project
Denver International Airport (DEN) officials this week joined Denver Mayor Michael Hancock and other stakeholders in celebrating the completion of Phase 1 of the airport’s Great Hall Project. This first phase renovated the center portion of Jeppesen Terminal on levels...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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