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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
CVG Opens Rental Car, Ground Transport Center
Cincinnati/Northern Kentucky International Airport (CVG) this week formally opened its new $175 million rental car and ground transportation center to provide seamless experience for travelers and visitors to the region. The 1.57-million-square-foot center on 9.2...
Airport Dimensions Finds Passenger Satisfaction Up
Airport Dimensions this week released a comprehensive study of more than 6,000 travelers that found more passengers were satisfied with their experience at the airport, in spite of the challenges presented by the COVID pandemic. In its ‘Tomorrow’s Traveler, Tomorrow’s...
TPA Unveils Blue Express Curbside
Tampa International Airport (TPA) said this week it will soon debut the new Blue Express Curbsides dedicated exclusively for passengers without checked bags, enabling them to get to and from their gates faster, bypassing the ticketing or bag claim levels, and...
OTG Secures $1.25B in New Funding
OTG Management said this week it has successfully completed a new round of $1.25 billion of senior secured debt, which will provide the company with liquidity and flexibility as well as additional committed capital to continue technological innovation, development of...
Hudson Opens Plum Market at DFW
Hudson, a Dufry company, announced it has opened its first-ever full-service restaurant and bar, Plum Market, at Dallas Fort Worth International Airport (DFW) Terminal B. The 2,400-square-foot restaurant features more than 80 seats and offers an open dining experience...
Virtual Session Will Discuss IND Opportunities
The Indianapolis Airport Authority will this week host a virtual public information session to present food and beverage operators with information about upcoming short-term and long-term leasing opportunities on two open locations in the Indianapolis International...
SFO Will Phase Out Fossil-Based Jet Fuel
San Francisco International Airport (SFO) announced that it has joined more two dozen aviation companies around the world backing a bold new aviation transition strategy that envisions a complete phase out of fossil jet fuel to get the aviation industry to net-zero...
LAX Opens $294m Economy Parking Facility
Los Angeles International Airport (LAX) officially unveiled its new $294 million, state-of-the-art LAX Economy Parking, a four-story, 1.7-million-square-foot facility with 4,300 new parking stalls and smart parking technology that includes pre-booked parking,...
Xovis Tech to Reduce LGA Lines, Waiting
Xovis, the maker of intelligent people flow solutions for airports worldwide, said this week that its Passenger Tracking System (PTS) is now being used to monitor passenger flow and improve efficiencies LaGuardia Airport’s (LGA) new Terminal B Arrivals and Departures...
Prepango Partners for Automated Pizza Kitchens
Basil Street and Prepango this week announced a partnership to bring Basil Street’s fully automated pizza kitchen (APK) kiosks to airports beginning in the coming weeks with San Antonio International Airport (SAT). With the partnership, Basil Street will utilize...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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