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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Vote Moves HVN Terminal Project Forward
Avports, which has operated Tweed New Haven Airport (HVN) on behalf of the city of New Haven, CT for more than 20 years, will invest $100 million to construct a new 74,000-square-foot terminal with four gates and extend the airport’s main runway to 6,635 feet. In...
SEA to Require Employees Be Vaccinated
The Port of Seattle, which oversees Seattle Tacoma International Airport (SEA), announced that all employees need to become vaccinated for COVID-19 by November 15, 2021. The announcement follows similar requirements in federal, state, and local governments nationally...
SFO Joins “Clean Skies for Tomorrow” Initiative
San Francisco International Airport (SFO) said this week it has joined 60 aviation companies around the world in the signing of a “Clean Skies for Tomorrow” statement to advance the use of sustainable aviation fuel. The goal of the initiative is to have 10 percent...
LAX Unveils Earthquake Early Detection System
Los Angeles International Airport (LAX) announced this week it is piloting a new earthquake early warning system designed to provide airport employees and guests extra seconds of warning and automatically implement safety precautions prior to an expected earthquake....
Sheetz Coming to BWI
The Maryland Board of Public Works Board this week unanimously approved a sublease that will lead to the development of a new Sheetz gas station and store at Baltimore/Washington International Thurgood Marshall Airport (BWI). Sheetz, a major Mid-Atlantic restaurant...
RSW Set for $331 Million Terminal Expansion
The Lee County Board of Port Commissioners this week authorized a $331 million terminal expansion project at Southwest Florida International Airport (RSW) that will streamline security checkpoints, add new concession space and provide passengers with new amenities....
ACI-NA Hails Move on Travelers Flying to U.S.
Airports Council International – North America (ACI-NA) this week said it welcomed the announcement by the White House that fully vaccinated non-U.S. citizens, including those from the U.K. and the European Union, will be permitted to travel to the U.S. beginning in...
RDU Launches Virtual Food Hall
Raleigh-Durham International Airport (RDU) announced a contract with Vessel NC Operations, a joint venture of REEF Kitchens and J. Johnson & Company LLC, to establish a virtual food hall in Terminal 2. Virtual food halls, sometimes referred to as “ghost kitchens,”...
SDF Installs Geothermal Wells for Sustainability
The Louisville Regional Airport Authority, operator of Louisville Muhammad Ali International Airport (SDF), this week broke ground on a $21.7 million project to use geothermal energy to help efficiently and sustainably heat and cool the airport. The project will...
MCI Chooses Vantage Airport Group for New Contract
The Kansas City Aviation Department, operator of Kansas City International Airport (MCI), this week announced that Vantage Airport Group bested four other proposals and will be proposed as the news, gift, food and beverage concessionaire for the latest phase in the...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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