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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
LAX Launches Program to Promote Local Business
Los Angeles World Airports (LAWA), operator of Los Angeles International Airport (LAX), Â this week announced the launch of the We Fly As One program, which offers a free, unique opportunity for local businesses to promote their products and services by providing...
Eckman Named Director at MOT
Jennifer Eckman has been named the director Minot International Airport (MOT), where she will oversee safety, business administration, infrastructure maintenance and regulatory compliance at the North Dakota airport. Eckman had 17 years of management experience in...
Blake Shelton to Bring Ole Red to BNA Next Year
Country superstar Blake Shelton, Ryman Hospitality Properties and Fraport Tennessee this week announced plans for a new Ole Red live music location in the Nashville International Airport (BNA) that will open in the first half of 2022. Ole Red, a brand inspired by...
MWAA Names New Appointments
The Metropolitan Washington Airports Authority (MWAA) this week announced that Richard Golinowski would be the new airport manager at Dulles International Airport (IAD), as well as an MWAA vice president, succeeding Mike Stewart, who departs as manager later this...
ReachTV, NFL Ink Deal to Air Football in Airports
ReachTV this week announced a multi-year licensing rights agreement with the National Football League (NFL) that will see ReachTV air national NFL games across more than 2,500 of their owned-and-operated screens in more than 85 airports throughout the country. The...
MRG Promotes Toy Bear For Miracle Flights
Marshall Retail Group (MRG), a WH Smith company, announced this week it will distribute and sell Miracle Flights’ Miles the Bear to support the charitable organization’s efforts to provide free airline tickets to those in need of life-changing medical care far from...
New LAX Gates Earn LEED Gold Certification
Los Angeles International Airport (LAX) announced this week that the new West Gates at its Tom Bradley International Terminal have earned Gold certification from the U.S. Green Building Council's Leadership in Energy and Environmental Design (LEED) program. The...
SEA Launches OrderSEA with Servy
Seattle-Tacoma International (SEA) has launched OrderSEA, a mobile food ordering service that includes gate delivery, in partnership with Servy and its Grab Airport Marketplace technology. Following a soft rollout this summer, 15 restaurants at SEA are available for...
Heiter Named Air Service Development Director for TPA
The Hillsborough County Aviation Authority, operator of Tampa International Airport (TPA), has named Alex Heiter as director of research and air service development. In his new role, Heiter will direct the execution of strategic and tactical plans to support and...
MIA To Employ COVID Sniffing Dogs
Miami International Airport (MIA) this week announced a 30-day pilot program to use COVID-19 detector dogs, becoming the first U.S. airport to test the disease sniffing canines. The detector dogs are specially trained with protocols created by the Global Forensic and...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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