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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
XpresSpa to Collaborate on COVID Testing
XpresSpa Group announced a collaboration between its XpresCheck division and EL AL Israel Airlines on a new pilot program beginning this week to provide COVID-19 PCR tests for passengers departing JFK International Airport (JFK) and arriving at Ben-Gurion...
URW Announces Concessions RFP at ORD
Developer Unibail‐Rodamco‐Westfield (URW) this week announced four new leasing opportunities for dining locations in the modernized, expanded Terminal 5 at Chicago’s O’Hare International Airport (ORD). These four leasing opportunities represent 5,680 square feet and...
XpresSpa Partners to Fund COVID Vaccines
The XpresSpa Group announced a partnership with the Go Give One campaign, created by the WHO Foundation to fund COVID-19 vaccines worldwide in the fight to reduce the growing vaccine equity gap. XpresSpa will match customer donations up to $100,000 for Go Give One,...
Di Bernardo Named new Hudson VP-Business Development
Travel retail industry veteran Marco Di Bernardo has been named the new vice president of business development at Hudson, Di Bernardo brings more than a decade of experience in airport and travel retail to his new position, including strategic planning, brand...
ACI-NA Praises Bipartisan Infrastructure Deal
Airports Council International-North America (ACI-NA) this week expressed support for the bipartisan infrastructure deal reached by the U.S. Senate that includes $25 billion for American airports and air traffic control towers. The proposed deal, which awaits a formal...
MRG Opens Capital File News, InMotion at DCA
The Marshall Retail Group, a WHSmith company, announced this week that it has opened a new retail concept, Capitol File News, as well as a new InMotion store at Ronald Reagan Washington National Airport (DCA). Located in Concourse E, Capitol File offers quality travel...
Fashion Spa House Opens at BWI
Fraport USA, the developer and manager of the concession programs at Baltimore/Washington International Thurgood Marshall Airport (BWI), said this week that Fashion Spa House has opened a new location at the airport to provide travelers with fashions, accessories and...
Chicago Debuts Vending Concessions at ORD
Chicago Mayor Lori E. Lightfoot this week introduced an ordinance providing for 10 new concession agreements at O’Hare International Airport (ORD) for new automated, low-touch vending machines and services. The agreements follow a competitive Request for Proposal...
MAG USA, Jabbrrbox to Partner on Escape Pods
MAG USA and Jabbrrbox this week announced a partnership to roll out dozens of branded Escape Pods connected workspaces at U.S. airports in the coming months. Jabbrrbox has already installed soundproof connected workspaces at eight U.S. airports and the new partnership...
RDU Restarts $20m in Airport Projects
The Raleigh Durham Airport Authority, operator of Raleigh-Durham International Airport (RDU), this month approved an increase of $19.6 million to the fiscal year 2020-2021 budget to support capital and operating expenses associated with increased passenger traffic....
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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