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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
LAX Train to Begin Service in January 2026
The Los Angeles Board of Airport Commissioners has approved an agreement finalizing the opening date of Los Angeles International Airport (LAX)’s new Automated People Mover (APM) train. The project is now slated to complete construction by December 2025 with service...
IAADFS Elects New Officers
The International Association of Airport and Duty Free Stores (IAADFS) has announced its latest board of elected officers. Rene Riedi of Avolta will serve as the board’s chairman, with Erasmo Orillac of Motta Internacional to serve as vice-chair and Michael Halpern of...
OAK Names New Acting Assistant Director of Aviation
The Port of Oakland appointed Doug Mansel as the new acting assistant director of aviation at San Francisco Bay Oakland International Airport (OAK). Mansel, who has been working for the Port of Oakland since 2000, will be responsible for aviation security, terminal...
Marketplace PHL Hosts Leasing Opportunity Event
New food, beverage and retail leasing opportunities are coming to Philadelphia International Airport (PHL). MarketPlace PHL, LLC — which, along with the City of Philadelphia, operates the airport’s concessions program — will host a Leasing Opportunities Outreach Event...
Miami-Dade Government Approves $400M To Construct MIA Cargo Facility
The Miami-Dade Board of County Commissioners has approved a minimum of $400 million toward the construction of a four-story cargo facility at Miami International Airport (MIA). Scheduled to open by 2029, the 800,000-square-foot facility will be known as the ...
ACI World Announces 2023’s Busiest Airports
Airports Council International (ACI) World has published its 2023 traffic dataset, including the world’s top 20 busiest airports. According to ACI World’s data, Hartsfield-Jackson Atlanta International Airport (ATL) was ranked the world's busiest airport, followed by...
Vantage Group Appoints Karen Ali COO at JFK Millennium Partners
Vantage Group has appointed Karen Ali as its next COO at JFK Millennium Partners (JMP), the Vantage-led company that manages both JFK Terminal 7 and the development of JFK’s new Terminal 6.  Prior to her appointment with JMP, Ali has held various senior leadership...
MAC Names Pentair Official Water Sponsor of MSP
The Metropolitan Airports Commission (MAC) named water treatment company Pentair as the official water sponsor of Minneapolis-St. Paul International Airport (MSP). The airport kicked off its partnership with the launch of 10 new bottle-refilling HydroStations from...
MNAA Announces New Leadership, Promotions At BNA And JWN
The Metropolitan Nashville Airport Authority (MNAA) has announced several newly appointed leadership positions and one promotion at Nashville International Airport (BNA) and John C. Tune Airport (JWN).  BNA has appointed John Cooper as MNAA’s chief administrative...
Ink by Hudson Now Open At GRR
Travelers at Gerald R. Ford International Airport (GRR) can now enjoy a glass of wine with their vacation read, thanks to a newly launched bookstore and wine bar in Concourse B. Ink by Hudson (part of the Avolta family of brands) features both a curated selection of...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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