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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
GSP Launches “Carolina Traveler” Podcast
Greenville-Spartanburg International Airport (GSP) this week announced the launch of a new podcast series, Carolina Traveler, to celebrate travel in and around the Upstate region of South Carolina. The podcast features community interviews as well as a...
Three Tech Firms Join Innovation Center At PIT
Pittsburgh International Airport (PIT) said this week that three local firms have joined the airport’s xBridge innovation center where they will test and develop their products. The three firms include Carnegie Robotics, which partnered with PIT last year to roll out...
MarketPlace Launches BOS2GO Online Ordering
MarketPlace Logan, manager of the Boston Logan Concessions Program, this week announced the launch of BOS2GO, an online ordering platform providing passengers with a contactless and convenient way to order food and travel essentials at Boston Logan International...
EWR Adds Second XpresCheck
The XpresSpa Group said this week that it is collaborating with United Airlines to add a second XpresCheck testing facility at Newark Liberty International Airport (EWR). The pop-up testing facility is located in the United Airlines’ Terminal C baggage claim area,...
U.S. DOT Making $2B Available for Airports
The U.S. Department of Transportation said this month it provided guidance on the nearly $2 billion in federal grant funding available to help airports affected by COVID-19 under the Federal Aviation Administration’s (FAA) Airport Coronavirus Response Grant Program....
MSP to Offer Free COVID-19 Testing
Minneapolis-St. Paul International Airport (MSP) said this week it is partnering with the Minnesota Department of Health to provide free COVID-19 testing at the airport. On its web site, MSP said the tests offered are not tied to any requirements for accessing air...
HMSHost, Starbucks Partner on Loyalty Program
HMSHost this week announced a partnership with Starbucks that will fully integrate Starbucks loyalty program and mobile order and pay technology everywhere the concessionaire operates in North America. “We are thrilled to have Starbucks continue to be a major player...
Miller Hull, Woods Bagot to Design SEA Concourse
The Port of Seattle said this week it has hired two firms, The Miller Hull Partnership and Woods Bagot, as the joint project design leaders for the $340 million Concourse C expansion project at Seattle-Tacoma International Airport (SEA). The 110,000-square-foot...
Hawaii, CLEAR Partner on Health Pass Pilot
CLEAR said this week that is partnering with the State of Hawaii to pilot a program to use CLEAR’s Health Pass technology to enable passengers to bypass the mandatory 10-day quarantine process upon arrival by providing a negative COVID-19 test. Starting February 18th,...
Southwest Brings $20 COVID Tests to SJC
Southwest Airlines said this week that it is working with its partner, CityHealth Urgent Care, to bring pre-flight COVID-19 tests for as little as $20 to Norman Y. Mineta San Jose International Airport (SJC). Through the partnership, CityHealth offers 72-hour...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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